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Guest Communications Coordinator (phone)
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Orlando
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| Responsible for correspondence with Guests regarding Universal Orlando Resort. Supports Guests’ visit(s) by troubleshooting and resolving guest concerns via telephone, email, letter, and in some instances, in person. Provides exemplary guest service by assisting and satisfying guests needs. |
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Themed Hardscape and Coatings Technician
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Orlando
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| Responsible for Installation, maintenance, repair, and enhancement of hardscape elements, ensuring they fulfill both aesthetic and functional standards. This role requires proficiency in various materials, including cementitious, epoxy, resinous, MMA, and acrylic chip applications, as well as sealers and stains. |
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Lead Attendant, Park Services Warehouse
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Orlando
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| Oversees the daily operation of the Park Services’ warehouse. Performs a variety of duties in the receiving, handling, inventorying, and delivering of consumable and non-consumable products. |
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Field Research Interviewer II- Consumer Insights
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Orlando
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| Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 2 will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they’re from, why they’re here, and what they love (and don’t) about their experiences with us. |
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Interviewing Team Captain- Consumer Insights
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Orlando
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| Help Universal Orlando Resort learn about and improve the experiences of our guests. The main role is to monitor processes to intercept, qualify, and survey guests to ensure protocols are followed, quotas are achieved, and data quality is robust. |
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Senior Director, Projects (Expat to Japan)
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Orlando
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| Responsible for directing and managing all aspects necessary for the development of Major Attraction Projects, including all planning, budgeting, scheduling, estimating, design, construction, fabrication, delivery, and commissioning required to open the attraction within the assigned budget, quality, schedule, creative and guest experience targets. |
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Director, Digital Product Management
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Orlando
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| The Digital & Technology Product Management team is focused on driving product strategies to evolve and enhance the Guest experience across Universal Destinations and Experiences (UDX). |
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Lead Cloud Data Engineer
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Orlando
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| Responsible for technical design, writing, support and operations of efficient, scalable, and extensible data integrations and ingestions. Implement effective solutions from the ground up and investigate anomalies in a mature running data platform and environment. |
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Lead Data Engineer
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Orlando
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| Responsible for technical design, writing, support and operations of efficient, scalable, and extensible data integrations and ingestions. Implement effective solutions from the ground up and investigate anomalies in a mature running data platform and environment. |
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Manager, Food and Beverage - Universal Horror Unleashed
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Las Vegas
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| Join us at Universal Horror Unleashed, an unrivaled establishment set to ignite the thrill for horror enthusiasts in Las Vegas. Be part of the opening team as we work to bring these delightfully terrifying experiences to life! |
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Senior Vice President, Food and Beverage
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Orlando
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| The Senior Vice President of Food & Beverage is responsible for overseeing all aspects of the food and beverage operations across Universal Orlando Resort. |
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Culinary, Experienced Cooks (Senior Cook, Chef Assistant)
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Orlando
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| Responsible for the preparation and/or cooking of food within a specific Food Service Unit. |
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Chef, Sous - Universal Horror Unleashed
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Las Vegas
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| Join us at Universal Horror Unleashed, an unrivaled establishment set to ignite the thrill for horror enthusiasts in Las Vegas. Be part of the opening team as we work to bring these delightfully terrifying experiences to life! |
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Director, Artificial Intelligence Technology
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Orlando
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| The Director of Artificial Intelligence provides end-to-end technical leadership for the design, development, and deployment of AI and automation initiatives across the enterprise. Navigates the organizational vision and strategic path for AI, directing the ideation and operationalization of advanced ML solutions that enhance efficiency, support data-driven decision-making, and solve complex business challenges. |
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Composite Fiberglass Technician
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Orlando
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| Composite Technicians are responsible for fabricating and repairing fiberglass and carbon fiber items. This includes designed modifications, both structural and cosmetic of ride vehicles, show figures and other props and products as directed by both Engineering and Management directives. |
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Technical Services – Ride and Show Opportunities (Mechanic and Industrial Electronics/Electrical)
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Orlando
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| HELP US TO MAINTAIN THE FUN! As a Ride and Show Technician you will blur the line between fiction and reality for our guests using state-of-the-art technology. Are you ready to be part of the team that has redefined “thrill rides”? |
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Senior Manager, Architecture Standards & Governance
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Orlando
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| The Senior Manager, Architecture Standards & Governance is responsible for creating, reviewing and updating architecture standards including Enterprise Architecture standards, intake processes, architectural artifacts and output (diagrams, documentation, etc.). The Senior Manager, Architecture Standards & Governance is also responsible for ensuring these standards are followed throughout the complete lifecycle of the architecture work and is sustained throughout the application development & engineering cycles. |
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Lead, Epic Custodial (Park Services)
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Orlando
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| Provides work direction to Park Attendants and ensures efficient completion of department tasks by performing the following duties. |
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Administrator, Contracts- Hotel Marketing & Sales
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Orlando
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| Prepares, reviews, analyzes, and processes contracts and related documents for the Hotel Marketing and Sales teams, ensuring compliance with Contracts Policies and Procedures, as well as all relevant Universal Orlando Systems. Collaborates with legal counsel from both Universal Orlando and Loews. |
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Director, Principal Architect
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Orlando
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| The Director, Principal Architect role is the strategic leader for global enterprise, solution, and application architecture. |