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Lead Software Engineer, Mobile Solutions Engineering & Operations- Project Hire
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Orlando
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| The Lead Software Engineer will have a unique opportunity to utilize Flutter as a cross-platform language to build large mobile applications and experiences in support of our theme parks. This role will work with our mobile team to design and build the next generation of our mobile applications that will be leveraged across our parks and venues around the world. |
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Guest Communications Coordinator (phone)
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Orlando
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| Responsible for correspondence with Guests regarding Universal Orlando Resort. Supports Guests’ visit(s) by troubleshooting and resolving guest concerns via telephone, email, letter, and in some instances, in person. Provides exemplary guest service by assisting and satisfying guests needs. |
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Themed Hardscape and Coatings Technician
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Orlando
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| Responsible for Installation, maintenance, repair, and enhancement of hardscape elements, ensuring they fulfill both aesthetic and functional standards. This role requires proficiency in various materials, including cementitious, epoxy, resinous, MMA, and acrylic chip applications, as well as sealers and stains. |
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Lead Attendant, Park Services Warehouse
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Orlando
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| Oversees the daily operation of the Park Services’ warehouse. Performs a variety of duties in the receiving, handling, inventorying, and delivering of consumable and non-consumable products. |
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Field Research Interviewer II- Consumer Insights
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Orlando
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| Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 2 will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they’re from, why they’re here, and what they love (and don’t) about their experiences with us. |
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Interviewing Team Captain- Consumer Insights
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Orlando
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| Help Universal Orlando Resort learn about and improve the experiences of our guests. The main role is to monitor processes to intercept, qualify, and survey guests to ensure protocols are followed, quotas are achieved, and data quality is robust. |
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Tech, Lighting Systems (Ride and Show Control)
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Orlando
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| Responsible for providing support to Ride and Show by performing nightly preventative, diagnostic, coding, and corrective maintenance of show lighting control systems, equipment, and special effects. |
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Senior Vice President, Controller
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Orlando
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| The SVP-Controller will serve as an integral business partner in the operational accounting aspects of NBCUniversal’s Destinations & Experiences (UDX) business reporting to the Chief Financial Officer. The role serves as a key advisor to leadership on all accounting and reporting matters and is responsible for overseeing all operational accounting processes, monthly and quarterly close, reporting and the assessment and validation of internal control activities for the division. |
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Director, Human Resources - Merchandise
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Orlando
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| Provides strategic direction in human resources functions at Universal Orlando, including but not limited to employment, EEO, employee/labor relations, disciplinary activity, career development and employee communication. |
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Senior Director, Projects (Expat to Japan)
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Orlando
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| Responsible for directing and managing all aspects necessary for the development of Major Attraction Projects, including all planning, budgeting, scheduling, estimating, design, construction, fabrication, delivery, and commissioning required to open the attraction within the assigned budget, quality, schedule, creative and guest experience targets. |
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Senior Trainer, Content Design - Talent Development
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Orlando
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| Responsible for leading the content design team for Talent Development. Responsible for assisting in the development, implementation, update and follow through of the Universal Orlando operational training program content and materials, including, but not limited to eLearning, video, PowerPoint, and support documents. |
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Assistant Manager, Guest Experience Operations
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Las Vegas
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| Join us at Universal Horror Unleashed, an unrivaled establishment set to ignite the thrill for horror enthusiasts in Las Vegas. Be part of the opening team as we work to bring these delightfully terrifying experiences to life! |
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SAE Supervisor, Admissions - Volcano Bay
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Orlando
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| Responsible for the development and supervision of the Admissions staff. Oversees the daily operation of Ticket Sales, Turnstiles, and Wearables areas at the Water Park, while always ensuring the highest level of Guest Service. |
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Digital Product Owner (Project Hire)
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Orlando
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| The Global Product team is focused on driving product strategies to evolve and enhance the Guest experience across Universal Destinations & Experiences. As a Manager, Digital Product Owner, the primary function of this role will be to manage new capabilities across the entire product lifecycle, from product strategy, planning, definition, delivery, and implementation. |
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Director, Digital Product Management
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Orlando
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| The Digital & Technology Product Management team is focused on driving product strategies to evolve and enhance the Guest experience across Universal Destinations and Experiences (UDX). |
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Lead Cloud Data Engineer
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Orlando
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| Responsible for technical design, writing, support and operations of efficient, scalable, and extensible data integrations and ingestions. Implement effective solutions from the ground up and investigate anomalies in a mature running data platform and environment. |
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Lead Data Engineer
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Orlando
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| Responsible for technical design, writing, support and operations of efficient, scalable, and extensible data integrations and ingestions. Implement effective solutions from the ground up and investigate anomalies in a mature running data platform and environment. |
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Manager, Food and Beverage - Universal Horror Unleashed
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Las Vegas
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| Join us at Universal Horror Unleashed, an unrivaled establishment set to ignite the thrill for horror enthusiasts in Las Vegas. Be part of the opening team as we work to bring these delightfully terrifying experiences to life! |
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Senior Vice President, Food and Beverage
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Orlando
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| The Senior Vice President of Food & Beverage is responsible for overseeing all aspects of the food and beverage operations across Universal Orlando Resort. |
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Building Automation Systems Technician (BAS)
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Orlando
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| Building Automation Systems (BAS) Technicians install, repair, and commission computer-based control systems that control and monitor a building's mechanical and electrical equipment including heating, ventilation, and air conditioning (HVAC), chiller plants and energy management systems. |