At Universal Creative, we design, develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Parks & Resorts worldwide. Our innovative attractions, immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry.

Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas, our team pushes us beyond the boundaries of what’s possible to achieve the extraordinary. Together, we’re creating a Universe of fun, always ensuring the next thing we do is better than the last thing we did.

JOB SUMMARY

The Director, Product Delivery & Strategic Technology Integration leads the strategy and execution of advanced technology products across themed entertainment projects. This role bridges creative vision with commercial reality by aligning cross-functional delivery, product readiness, and technical integration to deliver groundbreaking guest experiences. The Director defines and drives end-to-end strategies for product and platform execution, resource optimization, and risk-managed commercialization to enable scalable and innovative guest-facing technologies.

MAJOR RESPONSIBILITIES

• Drive the end-to-end strategy for commercialization of advanced technologies, including execution frameworks, resource planning, and integration across disciplines.
• Oversee development of technical specifications that align with project goals, Universal standards, operational feasibility, and code compliance.
• Translate creative intent into actionable execution plans, leading coordination with Research & Development, design engineering, creative studio, engineering, operations, and vendor partners.
• Assess technical and operational risks, developing mitigation strategies to support long-term reliability and scalability of project solutions.
• Direct the integration strategy for advanced systems, platforms, products and technologies, ensuring cohesive technical architecture and interoperability across platforms to certify long term viability and scalability.
• Lead multidiscipline internal teams and external vendors to deliver innovative, cost-effective, and high-performance solutions on time and within scope.
• Support Universal’s innovation and IP strategy by fostering development of proprietary technologies and patentable assets.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. 
• Performs other duties as assigned.

ADDITIONAL INFORMATION

• Supervises an Exempt team
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Key Competencies:
  • Strategic Planning & Execution
  • Advanced Technology Integration
  • Cross-Functional Leadership
  • Technical Documentation & Specification
  • Risk Analysis & Mitigation
  • Product Commercialization Lifecycle
  • Systems Thinking & Solution Architecture

EDUCATION

• Bachelor’s degree in Engineering, Project Management, Business Strategy, or related field required.
• Master’s degree preferred.

EXPERIENCE

• 10+ years of experience in technical project delivery, product development, or integrated systems strategy.
• Proven success in themed entertainment or large-scale capital project environments.
• Proven expertise in resource planning, technical documentation, and risk-managed execution.
• Strong background in vendor oversight, field execution, and cross-functional leadership.

Your talent, skills and experience will be rewarded with a competitive compensation package.

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