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• Employment Type: Full Time Permanent 

• Remuneration: $84,588 + 17% superannuation + leave loading (level 4) 

• Location: Kensington, Randwick and Paddington UNSW Campus (onsite 5 days per week)

About UNSW 

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place. 

Why Your Role Matters 

The Collection Access Officer is responsible for provisioning timely and efficient access to UNSW Library’s physical collections including processing client requests, actioning library management system reports, reshelving, relocating and remediating collections, managing missing items processes across all UNSW Library locations.  

The role of Collection Access Officer reports to a Team Coordinator in the Digitisation and Collection Access Unit and has no direct reports. 

Main responsibilities Summary 

• Action research collection management service reports in a timely and accurate manner 

• Undertake day-to-day collection item request tasks including retrieving requested items, actioning expired requests, digitisation for course resources, digitisation for preservation, processing intercampus loans, and off-campus requests 

• Record and collate service statistics and metrics for reporting purposes 

• Support ongoing Collection Maintenance Framework processes including reports and analyses, deselection, relocation, and giveaways; liaison with team members to ensure collection data is accurate and up to date, including shelf numbers, Alma locations and status 

• Contribute to ongoing collection projects including stocktake and relocation of the Library collection 

• Visually inspect, repair and remediate physical items as required 

• Perform duties within the scope of ensuring access to physical library collections as required, including discharge, shelving and shelf reading 

Who You Are 

We are looking for someone who is aligned with UNSW’s vision and values, who enjoys working with collections and supporting student experience, and comes with: 

• A Diploma, with subsequent relevant experience, or an equivalent knowledge gained through any other combination of education, training and/or experience 

• Relevant experience in the provision of library services including physical collections and an understanding of the important role of an academic library to its users 

• Experience in developing and documenting internal procedures and statistical reports and the skills to potentially use AI powered tools for analysing collection data 

• Strong experience in working with physical library collections, including maintenance, circulation, reporting and analysis, and relocation 

• Experience using a library management system such as Ex Libris Alma would be highly regarded but not essential 

• Excellent customer service skills with a strong commitment to deliver quality service in an information environment 

• Excellent demonstrated written and oral communication skills with the ability to liaise and communicate effectively with all staff and clients 

Candidates need to have full-time ongoing working rights for the role – no sponsorship are available. This is a full-time, five-day-per-week onsite role, with no remote work. The position is based primarily at the UNSW Main Library on Kensington campus (Upper campus), with rostered shifts at the Law & Justice Library on Kensington campus (Lower campus) and Paddington Library at the UNSW Art & Design Campus.

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.  Our benefits include:  

• Access to up to 17% Superannuation contributions and additional leave loading payments  

• Additional 3 days of leave over the end of the year period  

• Discounts and entitlements (retail, education, fitness) 

Recruitment process: Please submit your resume and a cover letter that explains your motivation to apply for this role at UNSW. You will also be asked to answer the following 3 questions in the application form (200 words max per question): 

1. The Collection Access Officer is responsible for a wide range of physical collections services including circulation, maintenance and digitisation. Could you describe your experience in delivering any of those services and provide examples? 

2. The Collection Access Officer is part of a diverse team and often works together with other team members to achieve the team’s goals. Could you tell us about a time you participated in a project and what role did you play? How did you work collaboratively with others?  What was the outcome of the project? 

3. Could you describe your experience working with library systems particularly related to physical collection activities? 

You can send via the ‘Apply Now’ button. A copy of the Position Description can be found on JOBS@UNSW. 

Applications close: 2nd November 7PM  

Get in touch for questions or support: Peter Zourkas, Manager, Research Collections via e-mail p.zourkas@unsw.edu.au   

Applications cannot be accepted if sent directly to the contact listed 

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Pre-Employment Checks  
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.  

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment. 

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