Digital Project Officer
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Job no: 542218
Work type: Full Time
Location: Sydney, NSW
Categories: Project Management
The Marketing & Digital Experience portfolio leads audience-centred marketing and digital practice across UNSW. It brings together marketing, content, data, digital experience and student recruitment to build more personalised relationships with audiences through platforms such as Adobe and Sales CRM. The portfolio is structured around four pillars: Marketing & Content, Digital Experience, Strategy & Performance, and Future Student Recruitment, with offshore operations in China and India.
The whatever Digital Project Officer (internally called Web Engagement Officer) sits within the Digital Experience pillar and works closely with the Web Technical Team to improve and consolidate UNSW’s web ecosystem. This role is focused on coordinating digital and web projects, keeping stakeholders aligned, supporting timelines and deliverables, and helping progress site transitions, web updates, and digital improvement work. You will work across projects involving content updates, usability, website structure, accessibility, SEO, CMS updates, and new website builds.
This opportunity would suit someone who brings strong project management capability and, ideally, experience in digital experience or web delivery. This is a parental leave cover until October 2027 (no extension).
Reporting to the Program Manager, this role has no direct reports.
We are looking for someone who is aligned with UNSW’s vision and values, brings excellent stakeholder engagement skills, with the ability to work confidently with both technical and non-technical audiences at all levels, and comes with:
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Demonstrated extensive experience in project coordination or project support, including tracking timelines, actions, risks, issues, and deliverables
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Demonstrated organisational skills, with the ability to manage multiple workstreams, competing priorities, and changing stakeholder needs
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Experience coordinating project scope changes, clarifying requirements, resolving issues, and keeping stakeholders informed
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Experience working on digital, web, marketing, content, or technology-related projects
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Interest in web experience, digital content, usability, accessibility, SEO, and continuous improvement
Experience with web content production, CMS platforms such as Adobe Experience Manager or Drupal, analytics tools, CRM systems, HTML/CSS, SEO, information architecture, or accessibility would be highly regarded, but this is primarily a project coordination role rather than a technical developer role.
Candidates will need to have ongoing working rights – this role is not available for sponsorship.
Recruitment process: Please submit your resume as well as cover letter that addresses your motivation and the experience you bring to the role. You’ll also be asked a couple of application questions (you can save and come back to your answers later).
Applications close: 31st August 2026 11.55PM . Shortlisting will commence after applications close.
Applications cannot be accepted if sent directly to the contact listed
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Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
Position Description
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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