- Full time continuing role as a Senior Platform Engineer – Informatica Cloud
- Starting Salary $153,933 plus generous superannuation and leave loading
- Kensington, Sydney location, 2-3 days in the office, Hybrid working
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world (QS top 20) and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
The Senior Platform Engineer – Informatica Cloud plays a strategic role in shaping, evolving and operationalising UNSW’s Master Data Management and enterprise data integration capability using associated cloud infrastructure and integration services in Azure.
Working across MDM, architecture, cybersecurity, cloud, integration and business teams, the role translates complex platform and data challenges into robust, supportable and value-driven solutions.
It leads platform improvement, onboarding patterns, automation, monitoring, DevSecOps practices and operational governance to enable reliable service delivery and future growth. The role also acts as a trusted advisor, uplifting capability across teams, promoting reusable engineering patterns, and ensuring platform decisions balance business value, security, data governance, operational risk and long-term enterprise sustainability for UNSW’s emerging data management needs and responsible AI-enabled service innovation at scale agenda.
The role reports to Lead Solution Architect - MDM and Data and may have direct reports.
Specific accountabilities for this role include:
- Provide senior technical leadership for the design, operation and continuous evolution of UNSW’s Master Data Management platform, Customer 360 capability and associated Informatica IDMC services.
- Shape the platform strategy and technical roadmap for Informatica Cloud, ensuring alignment with UNSW’s data management, digital transformation, integration, automation and responsible AI priorities.
- Translate complex and ambiguous business, data and integration requirements into clear platform approaches, technical patterns and secure, scalable, value-driven solutions.
- Lead the design and implementation of reliable, supportable and enterprise-ready platform services across Informatica IDMC/IICS, Azure, AWS and related integration environments.
- Oversee the onboarding of new data domains, applications, integrations, users and business services onto the MDM platform, ensuring appropriate architectural, security, operational and governance controls are embedded from the outset.
- Apply systems thinking to analyse data flows, platform dependencies, integration points, APIs, cloud services, security constraints and operational risks across UNSW’s technology ecosystem.
- Establish and uplift reusable platform patterns, standards, runbooks, automation scripts, monitoring frameworks and operational playbooks that improve consistency, resilience and delivery efficiency.
- Lead platform reliability, availability and performance management, including monitoring of platform health, job execution, integration performance, runtime environments, service availability, alerts, logs and operational events.
- Drive continuous improvement of platform operations through automation of repeatable administration, monitoring, deployment, alerting, incident response and service management processes.
- Support and mature DevSecOps practices for the MDM and data integration platform, including environment management, deployment controls, CI/CD alignment, infrastructure-as-code practices, security controls and operational handover.
- Ensure the MDM platform and related integration services comply with UNSW Technology standards for cybersecurity, privacy, identity and access management, data governance, logging, monitoring, resilience and service support.
- Provide trusted technical advice to the Head of MDM, architects, cybersecurity, cloud, integration, application and business teams on platform design, service onboarding, operational readiness and sustainable support models.
- Collaborate with business and technology stakeholders to clarify needs, assess feasibility, balance risk and value, and shape platform solutions that support current and future institutional data management needs.
- Lead technical troubleshooting, root cause analysis, remediation and escalation for complex incidents affecting Informatica Cloud, Customer 360, Azure services, AWS connectivity and related integration services.
- Evaluate emerging Informatica, cloud, data management, integration, automation and AI-adjacent capabilities, assessing their relevance to UNSW and recommending responsible adoption pathways.
- Promote strong data management practices across master data, data quality, metadata, lineage, integration design, secure data access and operational governance.
- Mentor team members and peers, sharing knowledge, technical patterns and platform engineering practices that uplift capability across the MDM team and related technology teams.
- Communicate complex technical concepts clearly to technical, operational and senior stakeholder audiences, influencing decision-making and building confidence in platform direction, reliability and governance.
- Align with and actively demonstrate the UNSW Code of Conduct and Values.
- Cooperate with all health and safety policies and procedures of the University and take reasonable care to ensure that actions or omissions do not adversely impact the psychosocial or physical health and safety of yourself or others.
- Ensure hazards and risks, psychosocial and physical, are identified and controlled for tasks, projects and activities that pose a health and safety risk within your area of responsibility.
Who you are:
- Tertiary qualification in Information Technology, Computer Science, Data Engineering, Cloud Engineering, Software Engineering or a related discipline, or equivalent professional experience in a complex enterprise technology environment.
- Extensive experience designing, supporting, administering or evolving enterprise data, integration or cloud platforms in a large and complex organisation.
- Demonstrated experience with Informatica Cloud Platform, Informatica IDMC/IICS and Master Data Management capabilities, preferably including Customer 360 or equivalent MDM solutions
- Strong understanding of Master Data Management concepts, including master data modelling, data quality, metadata, lineage, survivorship, reference data, governance and secure data access
- Proven ability to design and deliver secure, scalable and supportable platform solutions with strong ownership, accountability and engineering discipline
- Demonstrated experience working with Azure cloud services, including integration, compute, networking, identity, security, monitoring and data platform services.
- Working knowledge of relevant Azure data and integration services such as Azure Data Factory, Azure Databricks, Azure Synapse, Azure Data Lake, Azure Storage, Azure Service Bus and MS SQL.
- Working knowledge of AWS concepts and services relevant to hybrid cloud integration, including IAM, VPC/networking, security groups, S3 and CloudWatch.
- Strong understanding of enterprise integration patterns, APIs, REST/JSON services, connectors, event-driven integration and secure data exchange between systems
- Proven experience in platform operations and service reliability, including production support, incident management, problem management, service requests, monitoring, alerting, troubleshooting, root cause analysis and continuous operational improvement.
- Demonstrated understanding of DevSecOps principles and practices, including environment management, deployment controls, CI/CD alignment, monitoring, logging, scripting, automation and infrastructure-as-code practices.
- Strong understanding of cybersecurity, privacy, identity and access management, data protection, API security and operational resilience controls in enterprise platform environments.
- Ability to translate complex and ambiguous business, data and technical requirements into clear platform approaches, practical engineering patterns and value-driven outcomes
- Strong analytical and systems-thinking capability, with the ability to assess platform dependencies, data flows, integration points, operational risks and technical constraints across a complex technology ecosystem.
- Excellent stakeholder engagement and communication skills, with the ability to build trust, guide decision-making and explain complex technical concepts to technical, operational and senior business audiences.
- Strong business acumen, with the ability to balance business value, feasibility, risk, security, operational supportability and long-term enterprise sustainability when shaping platform solutions.
- Demonstrated ability to collaborate effectively with architects, cybersecurity, cloud, application, data, integration and business teams to deliver secure and sustainable platform outcomes.
- Experience developing reusable patterns, standards, runbooks, monitoring frameworks, operational playbooks or automation scripts that improve consistency, reliability and delivery efficiency.
- Demonstrated ability to mentor peers, share knowledge and uplift technical capability across cross-functional teams.
- Curiosity and willingness to continuously learn emerging Informatica, cloud, data management, integration, automation and AI-adjacent technologies, with the ability to assess their relevance and apply them responsibly in practical settings.
- Strong commitment to UNSW’s values, objectives, policies and standards.
- Knowledge of health and safety responsibilities, including psychosocial and physical safety obligations, and commitment to undertaking relevant health and safety training.
Benefits and Culture
- Flexible Working Options (work from home, flexible hours etc)
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply: please apply through the portal, we would like you to submit a full application including resume and addressing the who you are section.
Applications close: Sunday 2nd of August
Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:-
- National and International Criminal history checks
- Entitlement to work and ID checks
- Working With Children Checks
- Completion of a Gender-Based Violence Prevention Declaration
- Verification of relevant qualifications
- Verification of relevant professional membership
- Employment history and reference checks
- Financial responsibility assessments/checks.
- Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
Get in Touch:
Jen MacLachlan
j.maclachlan@unsw.edu.au
Talent Acquisition Partner – UNSW IT
Please apply through the application portal and not via the contact above.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
