The Opportunity
- Full-time (35 hrs week) | 7-month fixed term contract
- Hybrid/flexible working arrangements
- $113,926-$123,302 pa + 17% super
This is a rare opportunity to take ownership of the redesign of a platform that sits at the heart of UNSW's research ecosystem. You'll work autonomously on a high-profile project, collaborate with researchers and professional staff across multiple faculties, increase engagement with a key research platform, and deliver improvements that will positively impact thousands of researchers across the University.
The Digital UX Designer will lead the redesign of Bench, which provides researchers, school managers, and faculty leadership with the ability to efficiently submit, track and manage research grants, contracts, Higher Degree Research (HDR) records, and related service request tickets.
Key responsibilities include:
- Create research plans, develop and facilitate workshops, run interviews, usability tests and translate insights into opportunities.
- Evaluating the current user experience and identifying improvement opportunities.
- Designing wireframes, prototypes, and high-fidelity UI designs in Figma.
- Running usability testing and feedback sessions to validate design solutions.
- Collaborating with product managers, developers, and subject matter experts to shape product direction.
- Delivering implementation recommendations that will guide future development of the platform.
- Create design systems to ensure consistency of assets and look and feel of the product.
- Providing broader UX guidance and support across other Division projects.
The Organisation
UNSW isn’t like other places you’ve worked. We are a large organisation with a diverse and highly talented community doing extraordinary work. We are driven to be thoughtful, practical, and purposeful in all we do, and this collective approach is what gives our work impact. It is also why UNSW is consistently ranked among the world’s top 20 universities in the QS World University Rankings and is a proud member of Australia’s prestigious Group of Eight. If you’re seeking a career where you can thrive, be challenged and contribute to meaningful work, you’re in the right place.
UNSW offer a competitive salary and access to UNSW benefits including:
- Additional 3 days of leave over the December holiday period
- Progressive HR practices
- Discounts and entitlements
- Affordable parking on campus
Who you are
You can demonstrate the following skills and experience:
- Strong UX design experience (typically 3–4+ years)
- Proficiency with tools such as Figma, Figjam, Miro and Adobe Creative Suite
- Excellent stakeholder engagement skills
- Demonstrated ability to deliver user-centred design solutions.
- Experience designing, recruiting for, and facilitating feedback workshops 8+ participants.
- Experience creating design systems.
- Experience in either a higher education or other large complex organisations essential.
To apply: If improving the researcher experience at UNSW is of interest to you, please submit your CV and Cover Letter via the APPLY button. A copy of the Position Description can be found on JOBS@UNSW.
Applications close: 11:55pm, Sunday 9th August 2026
Pre-Employment Checks As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.
Contact: Shiree Thomas, Talent Acquisition Partner e:shiree.thomas@unsw.edu.au
Please apply through the application portal and not via the contact above.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
