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• Full-time continuing role as an Associate Business Systems Analyst, UNSW IT
• Starting Salary $118,483 plus generous superannuation and leave loading
• Kensington, Sydney location, 2-3 days in the office, Hybrid working

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world (QS top 20) and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

The Associate Business Systems Analyst applies business and systems analysis expertise to support the delivery and improvement of business systems across the University, particularly those related to student services and administration. The role plays a key part in contributing to business and functional analysis, system testing, and data preparation activities to support system operations, system enhancements and project delivery. Working with a high degree of independence, under broad direction of senior team members, the position facilitates across business analysis, system analysis, and integration activities. It focuses on building foundational capability in systems knowledge, analysis techniques, and delivery practices while contributing to high-quality outcomes.

Accountabilities:

• Play a key role in business and functional analysis activities, including gathering, documenting, and validating requirements under guidance.
• Analyse and evaluate business processes, workflows, and system behaviours identifying opportunities for improvement and optimisation.
• Prepare and execute system and integration test scripts, including capturing results and supporting defect resolution ensuring quality outcomes across complex scenarios.
• Gather, analyse and interpret data for reporting, and decision-making purposes and conduct the data preparation tasks for testing.
• Work collaboratively with senior analysts, developers, integration and other relevant teams to support delivery activities and provide practical support where required.
• Develop and maintain documentation such as process flows, test cases, system artefacts, and other delivery materials.
• Diagnose and resolve complex functional issues, applying analytical judgement and recommending solutions. Maintain and apply in-depth knowledge of student systems and their interactions with other university systems and platforms.
• Maintain a structured and inquisitive approach to analysis and testing activities, validating assumptions, identifying constraints and edge cases, and seeking guidance where information is incomplete or unclear.
• Identify and drive continuous improvement initiatives, exploring emerging industry, technology trends and using contemporary tools and digital ways of working including AI where appropriate, under guidance from senior team members.
• Align with and actively demonstrate the Code of Conduct and Values
• Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

Who you are:

• Tertiary qualifications in a relevant discipline or equivalent combination of education and professional experience.
• Relevant experience in a business analysis, systems support, testing, or related role, or strong graduate capability with relevant exposure.
• Strong understanding of business analysis concepts, system functionality, and delivery practices.
• Demonstrated experience in applying standard approaches to documenting business and system processes, such as BPMN, Flowcharting, UML models, etc.
• Experience in system testing, including the development and execution of test cases, recording outcomes, and supporting defect tracking.
• Strong attention to detail and ability to follow structured processes and documentation standards.
• Good communication and collaboration skills, with the ability to engage stakeholders and provide advice across business and technical teams.
• Strong demonstrated ability to think critically, adopting a methodical and structured approaches to problem-solving, with a willingness to question assumptions, identify gaps, and learn through investigation in complex environments.
• Demonstrated willingness and capability to learn and apply modern digital tools, contemporary delivery practices, and emerging technologies including AI in a practical and responsible way.
• Familiarity with standard office and collaboration toolsets such as MS Office, Excel, or diagramming tools.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture

• Flexible Working Options (work from home, flexible hours etc) 
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments 
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: please apply through the portal, we would like you to submit a full application including resume and addressing the who you are section.

Applications close:  Monday 27^th of July at 11.30pm

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:- 

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Get in Touch:

Jen MacLachlan

j.maclachlan@unsw.edu.au

Talent Acquisition Partner – UNSW IT

Please apply through the application portal and not via the contact above.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.