- Employment Type: Full Time, 35 hours per week
- Duration: Continuing
- Remuneration: Professional Level 7 $113K- $123K (based on experience) + 17% super+ annual leave loading
- Location: Kensington Campus, New South Wales.
- Visa sponsorship is not available for this position. Candidates must hold unrestricted work rights to be considered for this position.
Position Summary
The Student Wellbeing Officer provides frontline support to students within the UNSW Medicine & Health Faculty, delivering timely and coordinated assistance to those experiencing complex health and wellbeing needs. The role is responsible for conducting psychosocial assessments, providing brief interventions, and managing case coordination, including triage, referrals and ongoing follow-up to ensure continuity of care.
Working within a collaborative and multidisciplinary environment, the Student Wellbeing Officer partners closely with central university services and external providers to deliver integrated, student-centred support aligned with university policies and procedures. The role also provides guidance to academic and professional staff on student wellbeing concerns, supports students in navigating university processes, and advocates for their needs across the faculty.
Reporting to the Wellbeing Manager, with clinical supervision from Mental Health Connect, the position contributes to a safe, inclusive and supportive learning environment, while maintaining high standards of confidentiality, professional practice, and continuous service improvement.
Based at Kensington, the role may require travel to metropolitan and rural clinical schools and hospital sites.
Key Skills Required
- Relevant tertiary qualification in Psychology, Social Work, Occupational Therapy, Mental Health Nursing, or related field, with minimum 4-5 years’ clinical experience. Registration with a professional body (e.g. AHPRA, AASW) is essential.
- Significant experience supporting students with complex needs, with demonstrated capability in psychosocial and risk assessment.
- Confidence in appropriate triage, case management, escalation, and care coordination, within established governance frameworks, ideally within a tertiary education context.
- Strong understanding of student referral pathways and experience working within higher education or similar support systems.
- Proven experience providing high quality, culturally safe support or service delivery to people from diverse backgrounds.
- Excellent ability to build rapport with students and staff, provide empathetic support, and communicate sensitive information clearly and confidently.
- Proven ability to work both independently and collaboratively, demonstrating self-motivation, initiative and judgment.
Please refer to the position description for full details.
Benefits and Culture:
UNSW offer a competitive salary and access to a plethora of UNSW-perks including:
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- 10 days paid cultural leave per year
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
More information on the great staff benefits and culture can be found here
How to Apply:
To be considered for this role, you must address the Selection Criteria which are outlined in the “Skills and Experience” section of the position description. Applications that do not address these criteria will not be considered. For more information, refer to the Position Description available on JOBS@UNSW.
Make each day matter with a meaningful career at UNSW. Submit your application including your resume & cover letter online before Sunday 24th May at 11:55pm. A copy of the Position Description can be found on JOBS@UNSW.
Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
A current Working with Children Check, Qualifications Check & Verification of relevant professional membership is a condition of employment essential for this position, and other pre-employment checks may include a combination of some of the following checks:
- National and International Criminal history checks
- Entitlement to work and ID checks
- Completion of a Gender-Based Violence Prevention Declaration
- Employment history and reference checks
- Financial responsibility assessments/checks.
- Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
Get in Touch:
Aarti
a.aarti@unsw.edu.au
Talent Acquisition Associate
Please apply through the application portal and not via the contact above.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
