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• Employment Type: Full Time ongoing
• Remuneration: $127351 + 17% superannuation (level 8)
• Location: Kensington UNSW Campus   (hybrid)

Why Your Role Matters 

Are you passionate about making complex systems work better for people—and do you bring hands-on experience with student systems in a higher education environment? 

Join our Student Systems, Projects and Innovation team and play a key role in shaping and supporting the core student systems and their integrations that underpin the student experience. 

In this role (internally called Senior Business Systems Specialist), you’ll balance hands-on system development with business-as-usual (BAU) operational support, working closely with business and technical stakeholders to maximise value, performance, and return on investment. Responsibilities include: 

• Lead the delivery, support, and ongoing improvement of core student information systems  

• Partner with Product, Project, and Change Managers to prioritise work and deliver outcomes  

• Translate business needs into clear system requirements and backlogs, considering risks, impacts, and priorities  

• Provide expert advice on system capabilities, constraints, and best use  

• Contribute to major projects, ensuring high-quality, fit-for-purpose delivery  

• Identify and implement opportunities to improve system efficiency, quality, and responsiveness  

• Develop and maintain a strong understanding of system integrations, data flows, and dependencies across the student systems landscape  

• Support strategic planning through reports, briefings, and stakeholder communication  

• Apply and shape policies, procedures, and governance related to managed systems 

Who you are 

You’re an experienced systems specialist with a deep, practical understanding of student systems in higher education, including how they integrate and support end-to-end business processes. 

You may have built this experience either by working directly on student systems in a systems or technical capacity, or through roles in student records, academic administration or similar areas where you’ve developed deep hands-on system knowledge and are looking to transition into a more systems-focused role. You bring sound judgement, attention to detail, and the maturity to work through complex environments with competing priorities. You bring: 

• Proven experience with student systems in a higher education environment (essential)  

• Understanding of student domain area processes and information management systems 

• Understanding of system integrations, data flows, and how systems support end-to-end processes  

• Ability to work across business and technical teams to deliver effective system outcomes  

• Demonstrated ability to analyse and improve systems and processes, and deliver continuous improvement  

• High attention to detail, particularly in data, processes, and policy application  

Candidates will need to have full working rights – this role is not available for sponsorship. All candidates will also need a valid work with children check and police check. 

Recruitment process: Please submit your resume as well as cover letter that addresses your experience, your suitability for the role and why you are interested. 

Applications close: 8 May 11.55PM. The shortlisting process won't be starting until the job ad closes so don't worry if you don't hear from us until then.

Get in Touch (for job related queries only – applications will not be accepted if sent to the contact listed): Anne de Voronine, a.de_voronine@unsw.edu.au  

Applications cannot be accepted if sent directly to the contact listed 

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment. 

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks: - 

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.