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Program Officer, Study Abroad

Apply now Job no: 538534
Work type: Full Time
Location: Sydney, NSW
Categories: Student Recruitment / Admissions

  • Employment Type: Full-time, Fixed Term 6-month contract.
  • Remuneration: Level 6 – from $103,866 plus 17% superannuation and leave loading (Pro-rata)
  • Location: Kensington, NSW (Hybrid working model)

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.  We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society. 

Why your role matters

The Program Officer, Study Abroad provides essential operational support for the Learning Abroad team within the University Office of Global Affairs. Reporting to the Manager, Study Abroad, the position coordinates inbound coursework and research practicum programs through administrative tasks, reporting, and stakeholder communication. By building internal and external relationships, the role enhances the international student experience and supports broader institutional goals.

The position carries no direct reports.

About the Role               

The successful applicant will be required to undertake and have experience in the following areas of expertise:

  • Manage the end-to-end delivery of programs, events, and initiatives while ensuring alignment with established time, cost, and quality metrics.
  • Coordinate student engagement initiatives and provide appropriate pastoral care referrals by liaising with internal and external support services.
  • Build and maintain collaborative professional relationships across faculties and divisions to support portfolio goals and inbound mobility targets.
  • Identify operational risks and implement mitigation strategies through effective communication with all relevant stakeholders.
  • Contribute to the development, review, and distribution of program resources, including policy guidelines, marketing collateral, and analytical reports.
  • Organize workflows and data collection processes to support strategic planning, evaluation, and the continuous improvement of study abroad programs.

About You

  • Possess relevant tertiary qualifications or an equivalent combination of education, training, and professional experience.
  • Demonstrate advanced written and verbal communication skills with a rigorous attention to detail across all deliverables.
  • Show a proven ability to work collaboratively with diverse stakeholders while exercising initiative to resolve administrative issues independently.
  • Exhibit high-level computer literacy in MS Office and enterprise systems like PeopleSoft to manage data, reporting, and documentation.
  • Apply excellent organizational skills to manage competing deadlines, changing priorities, and complex project logistics.
  • Maintain a strong commitment to institutional values and policy compliance within the project lifecycle and program coordination.

For further information on the role & responsibilities, please refer to the Position Description

How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the Position Description) before Sunday 12th April by 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

 

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: 

  • Flexible Working Options (work from home, flexible hours etc) 
  • Additional 3 days leave during December festive period.
  • Career development opportunities 
  • Up to 50% discount on UNSW courses
  • Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
  • Discounts and entitlements (retail, education, fitness passport)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:

  • National and International Criminal history checks
  • Entitlement to work and ID checks
  • Working With Children Checks
  • Completion of a Gender-Based Violence Prevention Declaration
  • Verification of relevant qualifications
  • Verification of relevant professional membership
  • Employment history and reference checks
  • Financial responsibility assessments/checks.
  • Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Position Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time

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