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Program Officer, Experiential

Apply now Job no: 538247
Work type: Full Time
Location: Sydney, NSW
Categories: Student Services, Project Management

  • Employment Type: Full Time (35 hours per week)
  • Duration: Continuing
  • Remuneration: Level 6 from $103k + 17% superannuation and leave loading
  • Location:  Kensington NSW (Hybrid Flexible Working)

Why your role matters

Join our Employability Experiential Learning team within the Pro Vice-Chancellor Student Success (PVCSS) portfolio as a Program Officer, Experiential Learning, where you will play an important role in supporting the delivery and continuous improvement of innovative experiential learning programs, including Work Integrated Learning (WIL) and curriculum-based skills development courses.

In this dynamic role, you will provide practical and efficient coordination and operational support across a range of programs, courses, projects, initiatives, and activities. You will contribute to course and program administration, reporting, stakeholder engagement, communications, and relationship management with both internal and external partners. Working closely with the Lead, Experiential Learning, you will help drive impactful student learning experiences that enhance employability outcomes and student success.

This position is ideal for a highly organised and collaborative professional who enjoys working in a fast-paced environment and contributing to meaningful educational initiatives. The Program Officer, Experiential Learning reports to the Lead, Experiential Learning and does not have direct reports.

Specific accountabilities include:

  • Provide program, course, project, operational, and administrative support to the Experiential Learning team.
  • Support the development, delivery, reporting, and continuous improvement of experiential learning programs, courses, and initiatives.
  • Act as the first point of contact for experiential learning enquiries, providing advice, resolving issues, and escalating matters when required.
  • Coordinate course administration, including communications, recruitment, enrolments, assessments, scheduling, guest lectures, and site visits.

About You:  

  • Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
  • Demonstrated experience in tertiary education course administration, preferably in a WIL or student placement context.
  • Demonstrated experience providing project, operational, and administrative support to senior staff.
  • Excellent written and verbal communication skills, with a high level of attention to detail for deliverables produced.
  • Sound stakeholder management skills, with the ability to liaise effectively with a range of stakeholders. Proven stakeholder management skills, with the ability to manage relationships, respond to differing stakeholder needs, and liaise effectively with a wide range of internal and external stakeholders.
  • Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
  • Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.
  • Experience working with a range of computer systems and MS Office applications, ideally including student data and information management systems and placement and career management systems.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

  • Flexible working options.
  • Career development opportunities.
  • 17% Superannuation contributions and additional leave loading payments.
  • Additional 3 days of leave over Christmas period.
  • Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:- 

  • National and International Criminal history checks
  • Entitlement to work and ID checks
  • Working With Children Checks
  • Completion of a Gender-Based Violence Prevention Declaration
  • Verification of relevant qualifications
  • Verification of relevant professional membership
  • Employment history and reference checks
  • Financial responsibility assessments/checks.
  • Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Sunday 14th June 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Job queries contact: Chloe Gane, Talent Acquisition Consultant E: chloe.gane@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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