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• Employment Type: full time continuing role, Business Analyst, UNSW IT.
• Starting Salary $127351 plus generous 17% superannuation and leave loading
• Location: Kensington campus in NSW (Hybrid Flexible Working) 2-3 days in the office

About UNSW:

UNSW isn’t like other places you’ve worked. We’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Business Analyst (Level 8) plays a pivotal role in leading the analysis and design of business processes and digital solutions across multi-stakeholder initiatives. Working within a complex university environment, the position partners with business units, IT, and project teams to define business needs, assess change impacts, and deliver integrated solutions aligned with institutional goals. This role is responsible for bridging business and technology, facilitating strategic discussions, supporting the development of business cases, and contributing to the delivery of high-impact improvements across student, academic, or operational systems. The role also contributes to improving business analysis frameworks and guiding practice maturity.

Specific accountabilities for this role include:

• Lead business analysis activities on large-scale or strategically significant projects, including requirements gathering, process mapping, and solution design.
• Collaborate with stakeholders across faculties, divisions, and technical teams to understand business drivers, document requirements, and align outcomes with institutional priorities.
• Analyse and model “as-is” and “to-be” business processes and assess the operational and strategic impacts of proposed changes.
• Facilitate workshops, interviews, and other discovery activities to elicit and validate stakeholder needs and pain points.
• Define functional and non-functional requirements and ensure traceability throughout the delivery lifecycle.
• Contribute to the development of business cases, including benefit analysis, risk assessments, and recommendations.
• Work closely with solution architects, developers, and delivery teams to ensure feasibility and alignment with enterprise systems and integration standards.
• Support change management by identifying stakeholder impacts and contributing to transition planning and training strategies.
• Participate in testing phases by defining test scenarios, supporting user acceptance testing (UAT), and validating deliverables.
• Contribute to continuous improvement of business analysis standards, templates, tools, and knowledge sharing across the organisation.
• Stay informed of higher education trends, technology developments, and best practices in digital transformation.
• Align with and actively demonstrate the Code of Conduct and Values
• Ensure hazards and risks psychosocial and physical are identified and controlled for tasks, projects, and activities that pose a health and safety risk within your area of responsibility.

Who you are:

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• A minimum 3 years professional experience in business systems analysis or equivalent business experience, including well-developed business and needs analysis skills.
• Knowledge and understanding of project management methods, tools and the software development lifecycle (SDLC).
• Knowledge and competency in the use of professional business analysis techniques and methods (e.g. Use Case Analysis, UML).
• Well-developed skills in the use of standard office toolsets including word processors, spreadsheets, drawing/diagramming tools (e.g. Visio), presentation tools (e.g. PowerPoint) and project management tools (e.g. MS Project).
• Previous experience working in an ERP application development environment (either PeopleSoft, Oracle, SAP or similar) and/or a web services environment.
• Demonstrated commitment to success in providing effective solutions to business needs.
• Excellent oral and written communication and interpersonal skills.
• Demonstrated ability to build and maintain strong customer relationships with a diverse range of stakeholders.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture

• Flexible Working Options (work from home, flexible hours etc) 
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments 
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: please apply through the portal, we would like you to submit a full application including resume and addressing the who you are section.

Applications close:  Sunday 19th of April at 11.30pm

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:- 

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Get in Touch:

Jen MacLachlan

j.maclachlan@unsw.edu.au

Talent Acquisition Partner – UNSW IT

Please apply through the application portal and not via the contact above.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.