- Employment Type: Permanent, full-time roles
- Remuneration: From $113k- 123K+ 17% Super & leave loading
- Location: Kensington, NSW (On-campus role with hybrid- working available)
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re Australia’s number one university for impact. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters:
Our Senior Payroll Officers sit within the People Operations team to deliver best practice payroll processing; ensuring efficiency, compliance, accuracy and sustainable pay confidence aligned with pay agreements and strategies at UNSW. Bringing substantial knowledge across payroll practices, you’ll work as a subject matter expert to offer guidance on complex payroll matters, resolve complex queries and contribute to continuous improvement initiatives.
Your typical day would be:
- Accurate and timely processing of end-to-end payroll activities, including complex calculation relating to allowances, leave entitlement, parental leave and terminations.
- Deliver a high standard of customer service to a range of stakeholders, responding to payroll enquiries, clearly explaining outcomes and resolving issues effectively
- Managing the employee lifecycle from hiring to terminations, ensuring employee information and payroll changes are actioned accurately, compliantly and within required timeframes.
- Apply and interpret relevant legislation, Enterprise Agreements and internal policies accurately to ensure sustainable pay confidence.
- Maintain accuracy and integrity of payroll data and resolving discrepancies to ensure compliant and reliable pay outcomes.
- Managing and resolving complex enquiries or issues, including employee matters, system behaviour, payment discrepancies, timelines for delivery, escalating matters where required, ensuring alignment with sustainable pay confidence.
- Support continuous improvement by contributing to enhancements to payroll systems, processes and policies, including participation in testing and implementation activities.
- Providing guidance and subject matter expertise to the payroll team and Payroll Team Leader by strengthening capability, promoting consistent application of payroll practices and contributing to governance, compliance and operational objectives.
Who you are:
We’re looking for a senior payroll professional with experience delivering end-to-end payroll processing in a complex, high-volume environment. You bring strong expertise in Australian payroll legislation, Enterprise Agreements and policy interpretation, and are confident managing and resolving complex payroll enquiries and compliance matters. With a customer-focused mindset, you provide guidance and subject matter expertise to support team capability, collaborate effectively with stakeholders, and contribute to continuous improvement of payroll systems, processes and governance in a large, dynamic environment.
You’ll hold the following skills & experience:
- Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
- Substantial knowledge of Australian payroll legislation, including terminations, leave entitlements, long service leave, redundancies
- Demonstrated prior experience in payroll processing in a complex and high-volume environment
- Prior experience in Enterprise Agreement interpretation and application in payroll processing
- Effective communication with internal and external stakeholders, including the ability to explain payroll concepts in a clear, simple and pleasant manner.
- Demonstrated experience in providing superior customer service to support stakeholders at different levels, including the ability to resolve complex enquiries and low-level escalations
- Proficient in Oracle payroll and HRIS products
- Strong knowledge and experience with Microsoft Office products
- High attention to detail and level of accuracy while working in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive information
This role reports to the Payroll Team Leader sitting within the People Services Team, alongside other Officers to support payroll processing operations.
For further information on the role & responsibilities, please refer to the position description found on Jobs@UNSW.
How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) before Wednesday 21 January, by 11:55pm.
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Flexible Working Options (work from home, flexible hours etc)
- Career development opportunities
- 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
- Discounts and entitlements (retail, education, fitness passport)
Job queries contact: Katherine Molloy, Talent Acquisition Consultant
E: katherine.molloy@unsw.edu.au (applications to the address cannot be accepted, please apply online)
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Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:-
• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks
• Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
