- Employment Type: full time continuing role as an Automation Engineer, UNSW IT
- Starting salary $148012 plus generous super and leave loading
- Location: Kensington campus in NSW (Hybrid Flexible Working)
About UNSW:
UNSW isn’t like other places you’ve worked. We’re a large organization with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
The primary purpose of the Automation Engineer – Digital Process Automation is to serve as the technology subject matter expert (SME) for the Automation Centre of Excellence (CoE), enabling high‑quality, secure and scalable automation solutions across UNSW. The role provides hands‑on engineering and platform administration for Microsoft Power Platform (with a focus on Power Automate) and UiPath, supports the implementation of CoE governance frameworks, and delivers expert advisory and enablement services to a distributed delivery model (professional developers, partners, and citizen developers).
Working closely with the Digital Process Automation Lead, the Automation Engineer designs and builds complex automations and reusable components, establishes and maintains platform guardrails, configures environments and pipelines, conducts code reviews and quality assurance, and ensures operational excellence through monitoring, incident/problem resolution, and continuous improvement. The role contributes to a catalogue of reusable components, promotes best practices, and helps uplift capability across the University.
Specific accountabilities for this role include:
Engineering & Delivery
- Design, develop, and maintain automation solutions using Power Automate (cloud/desktop), Power Apps (as required), Dataverse, and UiPath (Studio/StudioX/Assistant) aligned to enterprise architecture, security and data governance standards.
- Build robust automations using UiPath ReFramework, queues, transaction processing, modern folders and Orchestrator assets; develop resilient Power Automate flows with retry logic, error handling and secure connection management.
- Implement integrations using REST/JSON APIs, Azure services (e.g., Functions, Service Bus, Logic Apps as needed), Connectors/Custom Connectors, files and databases.
- Develop and maintain a catalogue of reusable components, templates, connectors, orchestrator assets and patterns to accelerate delivery and reduce duplication.
- Contribute to and curate technical documentation (solution designs, support guides, runbooks) and knowledge articles for both IT teams and business users.
Platform Administration & Operations
- Administer Power Platform environments (Dataverse, DLP policies, data loss prevention rules, environment security, solution layering) and UiPath Orchestrator/Tenant (robots, runtimes, modern folders, assets, queues, packages).
- Establish and run monitoring and alerting (e.g., Power Platform admin analytics/CoE dashboard, Application Insights, UiPath Insights) to ensure reliability, performance and compliance with SLAs.
- Manage incidents, defects and problems; conduct root‑cause analysis, apply fixes, and drive preventive actions.
Governance, Quality & Release Management
- Implement CoE guardrails proportionate to solution risk/complexity, including code standards, solution review checklists, security reviews and documentation templates.
- Configure and operate ALM/CI‑CD for Power Platform (managed solutions, branching, solution segmentation) and UiPath (package management and releases) using Azure DevOps/GitHub.
- Participate in the change approval process, ensuring minor non‑code changes can flow through streamlined pathways while major releases meet all quality gates.
Advisory, Enablement & Stakeholder Engagement
- Provide expert advice on platform fit, solution options, performance/scalability, security/privacy, and future pathways as automations become mission‑critical.
- Enable and coach citizen developers and professional teams through clinics, code reviews, communities of practice and show‑and‑tell sessions, uplifting capability across the University.
- Liaise across IT Units (e.g., Cloud, Infrastructure, Networks, Cybersecurity) to ensure end‑to‑end solutions are secure, supportable and cost‑effective.
Vendor & Partner Collaboration
- Work with delivery partners/managed services to ensure consistent standards, robust estimates, adherence to CoE frameworks and high‑quality outcomes.
Continuous Improvement
- Track and promote new release features across Microsoft Power Platform and UiPath; pilot relevant capabilities and recommend safe adoption within CoE guardrails.
- Drive a culture of continuous improvement through post‑implementation reviews, performance tuning, and backlog refinements.
Compliance, Values and Safety
- Align with and actively demonstrate the Code of Conduct and Values.
- Cooperate with all health and safety policies and procedures of the University and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.
- Ensure hazards and risks (psychosocial and physical) are identified and controlled for tasks, projects and activities that pose a health and safety risk within your area of responsibility.
Who you are:
Qualifications & Background
- Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
- Demonstrated experience delivering enterprise‑grade automations in Microsoft Power Platform and UiPath within complex environments.
Technical Expertise
- Advanced hands‑on expertise in Power Automate (cloud and desktop), Power Apps (model‑driven/canvas as required), Dataverse, environment strategy, DLP policies, and Power Platform Admin Center.
- Strong experience with UiPath Studio/StudioX, Orchestrator, Assistant, Robots (Attended/Unattended), Queues, Assets, ReFramework, and package/release management.
- Proficient in REST APIs, OAuth2, JSON, Custom Connectors, webhooks, and integration with Azure services (e.g., Functions, Service Bus, Key Vault, Logic Apps).
- Practical knowledge of ALM/CI‑CD using Azure DevOps or GitHub (branching, build/release pipelines, solution exports/imports, environment variables, approvals).
- Experience with monitoring/telemetry (e.g., CoE Starter Kit dashboards, Application Insights, UiPath Insights) and using metrics to drive reliability and cost optimisation.
- Solid understanding of security, identity and access management (Azure AD/MS Entra), data classification, privacy, and compliance in an enterprise setting.
- Scripting skills (e.g., PowerShell, Python or C# for UiPath activities) desirable.
Ways of Working & Delivery
- Experience working in Agile environments (Scrum/Kanban), backlog management, estimation and iterative delivery.
- Demonstrated ability to conduct code reviews, apply standards/patterns, and produce high‑quality technical documentation and runbooks.
- Strong troubleshooting, analytical and problem‑solving skills with a focus on service reliability and customer outcomes.
Consulting & Collaboration
- Excellent communication skills, with the ability to explain complex concepts in clear, accessible language and to facilitate workshops or clinics for mixed audiences.
- Proven ability to collaborate across IT functions and with partners, balancing business urgency with platform governance and risk management.
- Strong business acumen to understand objectives, constraints and opportunities, and to propose practical, cost‑effective automation approaches.
Values & Safety
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.
Benefits and Culture
- Flexible Working Options (work from home, flexible hours etc)
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply: please apply through the portal, we would like you to submit a full application including resume and addressing the who you are section.
Applications close: Sunday 16th of November
Get in touch
Jen MacLachlan, Talent Acquisition – UNSW IT
j.maclachlan@unsw.edu.au
Please apply through the application portal and not via the contact above.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
