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• Employment Type: Full Time (35 hours per week)
• Duration: Continuing
• Remuneration: Level 6 from $103k + 17% superannuation & leave loading  
• Location:  Kensington NSW (Hybrid Flexible Working)

Why your role matters

UNSW’s Marketing & Digital Experience (M&DX) portfolio aims to elevate the university’s global brand, sharpen brand distinctiveness, and highlight UNSW’s expertise aligned with its ‘Progress for All’ strategic plan.

Within the Division of Education and Student Experience, this role supports the goal of making UNSW the top choice for local and international students. The Audience Research Coordinator enhances understanding of UNSW’s diverse audiences, focusing on future students. 

Specific accountabilities for this role include:  

• Participate fully within the Data and Insight Centre of Excellence, contributing to providing a respected and valued service.
• Assist in the development and maintenance of dashboards and reports (Power BI, Adobe Analytics) to track performance.
• Coordinate the collection, consolidation, and maintenance of audience data from various internal systems and platforms.
• Lead the integration of future student data with broader audience datasets to support segmentation and targeting strategies.
• Assist in conducting primary and secondary research (conducting desk research, data visualisation and insight generation)

About You:  

• Tertiary qualifications in marketing, social sciences, data analytics, or a related field.
• Demonstrated Experience with dashboarding tools (e.g., Power BI, Tableau, Google Data Studio).
• Strong proficiency in Excel and Powerpoint.
• Familiarity with coding (e.g., basic SQL, Python, or R) – for data extraction and automation tasks.
• Experience in audience management and working with CRM tools advantageous
• AI Prompt engineering skills
• Strong written communication skills.
• Curious and critical mindset.
• Ability to manage multiple projects and collaborate across teams whilst working efficiently in a dynamic and faced-paced environment
• Willingness to comply with University’s data governance and privacy policies and identify any challenges or risks as they become apparent.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before Monday 10th November 11.55pm TBC. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Job queries contact: Anne de Voronine, a.de_voronine@unsw.edu.au (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.