Specialist Critical Infrastructure
- Employment Type: Full Time (35 hours per week)
- Duration: Contract until September 2027
- Remuneration: Level 8 $127,351 - $143,489 (depending on experience) + 17% super + leave loading
- Location: UNSW Kensington Campus, NSW (hybrid)
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters:
The Specialist, Critical Infrastructure plays a key role in managing, operating, and supporting UNSW’s IT Managed Systems environment. You’ll work across data centre, server, and network infrastructure—including Microsoft, Linux, and virtual environments - ensuring high availability and performance for staff, students, and alumni.
About the Role
Working within UNSW IT and alongside Faculties and Divisions, you’ll:
- Install, configure, and maintain servers, storage, and data centre hardware
- Monitor system performance and respond to incidents to minimise downtime
- Manage asset inventory, warranties, and vendor support
- Support infrastructure design, implementation, and documentation for capital projects
- Oversee contractor work to ensure compliance with UNSW and industry standards
- Collaborate with IT, Facilities, and vendors to align delivery with operational needs
- Contribute to the development of infrastructure standards and continuous improvement
This role reports to the Team Leader, includes participation in the on-call roster, and may require some after-hours work.
Who You Are
You’re an experienced IT infrastructure professional with a background in hardware operations, data centres, and enterprise networking. With a degree in IT, Computer Engineering, or a related field (and certifications such as CompTIA Server+ or CCNA an advantage), you bring hands-on expertise across server, storage, and network systems.
You have strong technical and troubleshooting skills, a solid grasp of structured cabling and data centre operations, and proficiency with monitoring and diagnostic tools. You communicate clearly, collaborate effectively, and can work independently to solve complex problems.
Experience with IT passive infrastructure design, reading technical drawings, or ITIL practices will be highly regarded.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW
Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Flexible working options.
- Career development opportunities.
- 17% Superannuation contributions and additional leave loading payments.
- Additional 3 days of leave over Christmas period.
- Discounts and entitlements (retail, education, fitness).
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply: Submit your CV & a succinct one-page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm, 11th November 2025
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Team
Please apply directly through the website, applications sent to the contact above will not be accepted.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
