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• Employment Type: Full-Time, Fixed Term to August 2025 (35-hour week)
• Remuneration Level 6: $100,354 - $107,054 + 17% Superannuation 
• Location: Kensington, NSW (the successful candidate will be required to work on campus 3 days a week)

Why The Role Matters:

This role involves both administrative and project work including project coordination, communication, administration, reporting and analytical support, and building and maintaining relationships with key internal and external stakeholders across the student experience portfolio. Within this portfolio this role focuses on global student experience (including, but not limited to international students, study abroad students, and Global students) but also supports the broader work of the team. This position is situated in a team-based environment where during peak times the sharing of roles and the collaborative support for the work of colleagues may occur. This role also supports students in the Bachelor of International Studies and coordinates, troubleshoots, and supports students before, during, and post their Overseas Studies program.

Accountabilities:

(please review the Position Description for a full list of Accountabilities)

Student Experience:

• Support the planning, delivery, implementation and evaluation of Faculty projects and initiatives to achieve student experience strategic goals with a particular focus on international, study abroad, global diploma students and postgraduate cohorts.
• Provide practical and proactive project and administrative support to increase and support students’ global mobility and experience across the faculty through programs, communications, and initiatives.
• Develop and manage effective communications with key stakeholders, including current students, academic and professional staff.
• Monitor, track, and report on the status of student experience deliverables to ensure time, cost, and quality metrics are in line with approved plans for assigned initiatives.
• Liaise with relevant faculty, internal, and external units to ensure consistency and alignments of advice and approach for projects and initiatives.
• Support the retention and experience of the outgoing student cohort within the BIS program through student support, program review, data management, student recruitment activities and other duties as required.
  
  

Skills and Experience: 

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Demonstrated experience working in a student-related function, with an understanding of courses, program progression and regulatory requirements.
• Excellent time management and organisational skills, and the ability to work well under pressure and manage multiple tasks with competing deadlines.
• Highly advanced interpersonal, written and oral communication skills.
• Demonstrated ability to apply, interpret, advise on and contribute to the development of policies, systems, procedures and guidelines.
• Sound stakeholder management skills with the ability to liaise effectively with a range of stakeholders, specifically students and academic staff.
• Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.
• Demonstrated attention to detail with the ability to work across multiple systems and sources to consolidate information, whilst maintaining a high level of discretion with a strong commitment to confidentiality.
  
  

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)
  
  

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Thursday 13^th March 2025 by 11:30pm. Please ensure your Cover Letter addresses the Skills and Experience mentioned in the advert (no more than 1 page).

Get in Touch:

Any applications sent to the contacts below will not be accepted.

If you have any questions about the role, please contact Tierney Marey at t.marey@unsw.edu.au

If you have any questions about the recruitment process, please contact Allyssar Hamoud at a.hamoud@unsw.edu.au

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.