Communications Officer
- Employment Type: Full time (35 hours per week)
- Duration: Continuing
- Remuneration: Level 7 $110,073 - $119,132 (depending on experience) + 17% super + leave loading
- Location: Kensington, NSW (Hybrid work)
Want to make your mark on the world? Join the Donor Experience team at UNSW and help us deliver high-quality experiences to our donors through storytelling, by showing impact, inspiring loyalty, and driving further giving.
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters:
The core focus of the Communications Officer, within the Division of Societal Impact, Equity & Engagement is to provide operational support in the delivery of a robust donor stewardship program. Collaborating effectively with colleagues across the Division, Faculties and other areas across the University, this role plays an integral part in delivering a wide range of donor communications. With a focus on but not limited to Donor Impact report creation, this role will help to nurture our donors so they feel acknowledged and recognised, are engaged in the life of our community and give again if they have the capacity.
The role of Communications Officer reports to the Senior Development Manager, Donor Experience and has no direct reports.
Responsibilities:
- Craft meaningful, engaging articles and impact reports to show the wide-ranging impact of philanthropy, by interviewing students, donors and researchers and liaising with internal stakeholders, contractors and designers
- Help build on stewardship engagement strategies and touchpoints for a wide range of donor segments.
- Create and manage the delivery of stewardship activities focused on helping our donors feel valued, loyal and inspire to give further.
- Help with the project management and production of the Division’s Impact Newsletter, focused on creating meaningful engagement with all donors.
- Using data and insights, apply a continuous improvement mindset to all communications.
- Manage adhoc requests for donor stewardship and draft briefing material for senior staff for important stewardship activities.
- Provide high level support to the Senior Development Manager, Donor Experience and Head of Donor Experience.
Who You Are:
- Tertiary level qualification with relevant work experience; or an equivalent combination of relevant experience and/or education and training, preferably with experience working in a university environment.
- Advanced writing and editing skills with meticulous attention to detail and a commitment to delivering high-quality content.
- Experience project managing the creation of video contact advantageous.
- Strong verbal communication skills, creative thinker and have impact driven mindset.
- Proven experience project managing complex communications projects.
- Demonstrated ability to maintain confidentiality, manage sensitive information and accurately articulate research.
- Well-developed analytical and problem-solving skills.
- Can use discretion.
- Passion for creating meaningful engagement and impact.
- Strong interpersonal skills with the ability to work collaboratively and effectively with a diverse range of stakeholders.
- Team player who enjoys building strong working relationships with internal stakeholders.
- Excellent computer literacy skills.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW
Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Flexible working options.
- Career development opportunities.
- 17% Superannuation contributions and additional leave loading payments.
- Additional 3 days of leave over Christmas period.
- Discounts and entitlements (retail, education, fitness).
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply: Submit your CV & a succinct one-page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm, 2 February 2025
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Team
Please apply directly through the website, applications sent to the contact above will not be accepted.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
