About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

Be part of a business that’s reshaping healthcare waste management through innovation, sustainability, and deep customer partnerships.

We are seeking a commercially savvy, emotionally intelligent Major Account Manager to join our Health Services business unit, based in Sydney, NSW. This strategic, senior-level role will see you manage one of our most important clients, with a focus on establishing a deep understanding of their operations, identifying opportunities for service improvement, and delivering measurable business outcomes.

This is not just account management – it’s a partnership. You will bring a forward-thinking, data-driven mindset and the ability to influence, communicate, and lead with confidence across a broad stakeholder network. Travel across Victoria is required, though interstate travel is not.

Guided by our Values, your responsibilities will include:

• Deepen your understanding of the client’s business to proactively identify opportunities to diversify our service offerings and add value across multiple business lines.
• Manage the day-to-day relationship with a key major account, ensuring Cleanaway delivers consistent, high-quality service.
• Collaborate across multiple internal teams to support and improve contract performance, customer outcomes, compliance, and shared success.
• Implement retention and growth strategies, including re-tenders, repricing, and contract negotiation
• Provide high-level reporting, presentations, and insights to internal and external stakeholders
• Identify strategic opportunities to align Cleanaway Health Service with customer sustainability and innovation goals.

 About You

You are a natural relationship builder and a commercial thinker who thrives in a fast-paced environment, bringing a future-focused mindset. You’ll have:

• A minimum of 5+ years’ experience in Account Management, Business Development or a strategic customer-facing role.
• Demonstrated experience managing high-value, complex accounts (preferably national or state-based contracts).
• Strong interpersonal skills and emotional intelligence to engage a wide range of stakeholders and influence outcomes.
• Confidence in preparing and delivering tenders, commercial documentation, business cases, and strategic reports.
• A deep understanding of business operations and the ability to leverage data and commercial tools to deliver measurable outcomes.
• Experience in or exposure to the healthcare, logistics, waste or environmental services sectors is highly regarded.

Why join Cleanaway?

• Competitive salary package
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.

We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future. Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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