Compass Group is the global leader in food and support services, partnering with some of the world’s most respected organisations. In Australia, we serve millions of meals each year across sectors including business and industry, education, healthcare, defence, and remote resources. Our people are at the heart of everything we do, and we’re proud to foster a culture of innovation, inclusion, and service excellence.
Join a global leader that feeds innovation, drives hospitality, and powers possibility!
We're seeking for a dynamic and strategic leader to join our team as Manager Strategic Partnerships. This is a high-impact role responsible for building and nurturing trusted, multi-level client relationships across a portfolio of major accounts. You will act as a brand ambassador for Compass Group, driving retention, growth, and long-term client advocacy.
THE POSITION
This role is all about building powerful, long-term partnerships that drive client success and business growth. As the Manager Strategic Partnerships, you will be the key link between Compass Group and our most valued clients, acting as a trusted advisor, strategic thinker, and brand ambassador.
You’ll lead a portfolio of high-value accounts, working across all levels of client organisations to deliver tailored solutions, pre-emptive retention strategies, and meaningful engagement. Your ability to communicate with influence, navigate complexity, and foster trust will be critical to ensuring our clients remain advocates for Compass Group well into the future.
Main responsibilities:
- Lead a portfolio of up to 40 strategic accounts with revenue responsibility between $200M–$800M
- Develop and execute pre-emptive retention strategies to avoid tenders and protect margins
- Build and maintain multi-level client relationships, acting as a trusted advisor
- Facilitate client strategy workshops and internal alignment sessions
- Collaborate with senior leaders across Compass Group to deliver client-focused solutions
- Monitor market and competitor trends to inform growth and retention strategies
THE PERSON
- 8+ years’ experience in B2B client relationship management, strategic partnerships, or enterprise sales
- Proven success in long-term relationship building with senior stakeholders
- Strong commercial acumen with experience in risk assessment and financial forecasting
- Deep understanding of the Australian food and facilities management industry
- Ability to influence and motivate cross-functional teams
- Excellent communication, facilitation, and presentation skills
- High-level literacy and numeracy
THE BENEFITS
Working with a large global company means you can be assured that we have an attractive benefits program! This includes comprehensive learning & development offerings, a variety of recognition programs and company discounts, an excellent salary benchmarking matrix and at this management level also includes an incentive bonus scheme! You can read all about these here: Why work at Compass
We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on talisson@compass-group.com.au
