Key Account Manager

• Prestigious location in East Brisbane
• Parking available on site
• Career growth & development

Chartwells are specialists in providing catering and hospitality services in education. Our goal is to provide engaging and nutritious dining solutions tailored to support academic achievement at the highest levels.

THE POSITION

• Lead a high performing and dynamic team across retail, residential dining, functions and off-site catering for camps and sport
• Build effective stakeholder relationships to achieve business objectives
• Communicate and work collaboratively with the client on all aspects of delivering a quality service
• Develop and implement strategies to drive customer engagement and satisfaction, adapting to feedback and evolving
• Be across the commercial aspects of this contract and drive success to meet KPI’s for client and Compass Group Australia
• Monitor and analyse operational performance, identifying opportunities to streamline processes and improve service delivery
• Ensure all health, safety, and compliance standards are consistently met, maintaining a safe and welcoming environment for staff and customers
• People centric role, develop every team member by listening, coaching, supporting and encouraging them to optimize performance.

THE PERSON

• Minimum 5 years of experience in Food and Beverage management
• Must hold a positive QLD Working with Children Blue Card or have the ability to obtain one
• Proven leadership and management skills, with expertise in both people and operational systems across multi outlet operations
• Strong financial acumen with the ability to manage budgets, analyse P&L reports, and provide strategic insights
• Broad experience and a flexible approach to adapting to different challenges and environments
• Excellent ability to engage with students and build strong, lasting client relationships
• A hands-on leader who thrives to inspire, mentor, and support your team to reach their full potential, creating a positive and motivated work environment.

THE BENEFITS

• Easy access to 100+ retail discounts
• Opportunity to learn new skills
• Access to a wide variety of training & development
• Work life balance
• Clear career paths and support to achieve your goals
• Onsite parking

Apply Today!

For any further queries, please send an email to careers@compass-group.com