• Be part of the growth in our business
• A rewarding work environment for professional development and career advancement
• A premium brand that will appreciate your dedication to service excellence.
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Redefining the notion of 'institutional' dining, Chartwells brings the vibrant experience of High Street food to the world of education. Our commitment goes beyond food; we provide tailored solutions with a primary emphasis on enhancing the value of hospitality services within educational settings. 

The Person

• Proven leadership and management skills, with expertise in both people and operational systems
• Experience managing a diverse and complex operation
• Broad experience and a flexible approach to adapting to different challenges and environments
• Proactive and strategic management style, with a focus on delivering consistent results
• 7 days boarding and function activity, possibly early starts or late finishes, flexibility is a must
• Excellent ability to engage with students and build strong, lasting client relationships
• A hands-on leader who thrives on mentoring and developing a high-performing team
• Passionate about food and hospitality, with a commitment to promoting healthy eating habits and enhancing the customer experience
• Strong financial acumen with the ability to manage budgets, analyse P&L reports, and provide strategic insights
• Must have a valid driver’s license and access to a reliable vehicle.

Key Duties

• Take a proactive approach in daily operations
• Oversee cost management, ensuring budget targets are met while maximizing operational efficiency.
• Inspire, mentor, and support your team to reach their full potential, creating a positive and motivated work environment.
• Consistently provide outstanding customer service, exceeding the expectations of both clients and students through attention to detail and a customer-first mindset.
• Develop and implement strategies to drive customer engagement and satisfaction, adapting to feedback and evolving needs.
• Ensure all health, safety, and compliance standards are consistently met, maintaining a safe and welcoming environment for staff and customers.
• Monitor and analyse operational performance, identifying opportunities to streamline processes and improve service delivery.

The Benefits

• Easy access to 100+ retail discounts
• Opportunity to learn new skills and move to different internal roles
• Access to a wide variety of training & development
• Clear career paths and support to achieve your goals

Apply Today!

For any further queries, please send an email to careers@compass-group.com.au