Are you our next rising star? 

Continue your career with us as the Count Manager at The Star Gold Coast.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As the Count Manager, you'll lead our count room operations at The Star Gold Coast, ensuring accurate processing of gaming revenue while maintaining the highest standards of security and compliance. You will lead a dedicated team and work closely with various departments to support smooth daily operations.

A few of your responsibilities: 

• Supervise and coordinate count room activities and team member scheduling
• Ensure compliance with gaming regulations and internal procedures
• Prepare detailed reports and reconcile gaming revenue
• Maintain security protocols and audit trail documentation
• Collaborate with Gaming, Security, and Finance teams as required
• Lead the recruitment, training and development of the Count team

What we will be looking for:

• Proven experience in a leadership role within gaming, preferably in a Count Room environment
• Exceptional mathematical and analytical skills, with the ability to handle large volumes of cash transactions accurately
• Strong leadership and interpersonal skills, with the ability to motivate and coach teams
• Thorough knowledge of the compliance requirements relating to the Casino Control Act 1982, associated Legislation and the System of Accounting and Internal Control
• Availability for early morning starts Monday to Friday

Your role will be pivotal in shaping the success of our Cash Operations at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

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