Are you our next rising star? 

Continue your career with us as a Gaming Operations Supervisor at The Star Gold Coast on a six-month secondment.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Gaming Operations Supervisor, you will be responsible for the engagement, development, coaching and performance management of Gaming team members across Table Games and Electronic Gaming. Your in-depth experience and knowledge of Gaming will see you proactively exceeding the needs of our guests and team members.

This is a fantastic opportunity where you will take good care of both our Gaming team as well as our guests.

A few of your responsibilities:

• Adhere to all rules and regulations as approved by OLGR whilst maintaining exceptional guest service
• Provide supervision, mentoring and development for all gaming team members
• Foster a positive environment and drive team collaboration
• Support career development and ongoing training & development
• Remain up to date with all communications, Gaming Updates, Rule Amendments, Procedural Changes, and ICM changes

What we will be looking for:

• Demonstrated experience as a Dealer or Dealer/Floor Manager with the ability to inspire, influence and lead to deliver exceptional guest service
• Exceptional interpersonal and communication skills
• Attention to detail and dedication to maintaining game integrity
• Currently hold or be able to obtain a Queensland Key Employee Casino Licence (KE)
• Flexible availability to work across a 24 hour/7 day roster

About you: 

With your extensive gaming experience, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Gaming department at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

It's your move!

Make your next move by clicking the link below.