Are you our next rising star? 

Continue your career with us as a Porter Valet at The Star Gold Coast.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Porter Valet, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience. In this role, you will be responsible for providing outstanding service to our guests by answering all types of enquiries, handling of guest arrivals and departures, including assisting with their luggage.

This is a fantastic opportunity where you will build memorable connections with both our guests and hotel teams.

A few of your responsibilities: 

• Efficient and courteous handling of all guest arrivals and departures, including transport, delivery and storage of guest luggage  
• Assist with guest enquiries and requests, ensuring familiarity with the property, hotels, guest rooms, restaurants, bars and casino 
• Park and collect guest vehicles promptly as required 
• Provide general information on the Gold Coast and surrounding areas

What we will be looking for:

• A warm and welcoming approach to delivering exceptional customer service
• Excellent communication skills and meticulous grooming
• A sound knowledge of the local area and Gold Coast events
• Open Australian drivers license
• Ability and desire to work night shifts (11:00pm through to 7:00am)

About you: 

As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

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Make your next move by clicking the link below.