Are you our next rising star? 

Join our team as an Assistant Guest Services Manager at The Star Brisbane. 

The Assistant Guest Services Manager, reporting to the Hotel Operations Manager, oversees the daily operations of the Transportation and Property Services Team. In this role you will effectively manage and yield the car park product at the property through effective technology use and instilling a premium service standard

A few of your responsibilities 

• Manage and control the transport labour costs and operating expenses ensuring operational requirements are met.
• Oversee and ensure all attendants adhere to all cash handling procedures, and record all cheque, money and room charge transactions in the MICROS system
• Manage and issue monthly invoices to all corporate parking accounts
• Ensure accurate and relevant car park occupancy figures are monitored and recorded via the use of the Car Parking System
• Manage the programming of car park vouchers and validation of access cards.

What we will be looking for 

• 2-3 years hotel supervisory experience within a five/four-star hotel
• Excellent verbal and written communication skills
• Computer literacy in Hotel Property Management/Generic Office Systems
• Good organization and time management skills
• Ability to work in a team envionment

About you 

Successful candidates will have demonstrated supervisory experience in a customer service role. 

Your role will ensure a fresh, positive and exciting environment where safety, flawless delivery and execution of product excellence and service are paramount. 

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

It's your move 

Make your next move by clicking the link below.