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Location: Welshpool

About the role:

We’re seeking a dedicated Day Roster Officer to join our Bulk West team in Welshpool on a 13-month parental leave contract (3 days per week).

In this role, you’ll be responsible for managing crew rosters, supporting operational planning, and ensuring safe, efficient, and compliant service delivery.

Key Responsibilities:

• Resource Allocation: Allocate resources for scheduled services based on operational requirements.
• Service Plan Management: Assist with managing changes to service plans, asset loading, and resource allocations. Address customer requirements and impacts of major disruptions.
• Roster Management: Ensure safety-compliant crew rosters are accurate, entered into systems, and maintained to meet operational needs.
• Crew Deployment: Place competent operational employees on rosters and monitor their deployment to meet operational demands.
• Fatigue Management: Monitor fatigue management in line with rostering principles.
• Customer Service Support: Aid the deployment team by handling phone calls and administrative tasks to provide excellent customer service.
• Train List Information: Provide accurate and timely train list information to customers.

About you:

• Proven ability to use rostering, crew allocation, and operational systems
• Strong Microsoft Office skills
• A collaborative team player with a results-driven mindset
• Strong problem-solving skills with the ability to manage competing priorities
• Sound analytical and time management skills
• Experience interpreting industrial instruments (e.g. Enterprise Agreements)
• Excellent communication and stakeholder engagement skills

What we offer you:       

At Aurizon, we invest in our people and support long-term career growth across a national network of operations.

Some of our benefits include:

• Career development and progression opportunities
• Mentoring and structured development programs
• Discounts on health insurance, travel, gyms, vehicles, and retail
• Parental leave benefits and superannuation support

About Aurizon.

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets.

Look to Aurizon for a diverse and collaborative culture.

At Aurizon, we are proud of our diverse, collaborative, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.

To learn about us and our company values, please visit www.aurizon.com.au/careers