Here at Linfox, we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government, and defence. Shape the future of logistics with industry leading innovations in safety, sustainability, and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.
What does the job look like?
We are seeking a Modern Workplace Functional Analyst to join our Productivity Systems team within IT. This role plays a key part in digitising and automating business processes, supporting and enhancing Microsoft 365 platforms, and enabling the business to work smarter through modern workplace solutions.
You will work across a broad range of stakeholders and systems, acting as a trusted functional specialist who can translate business needs into scalable, supportable solutions using the Microsoft ecosystem. While the role includes some operational support, the focus is predominantly project-based delivery aligned to the IT roadmap and broader business strategy.
This role is onsite based out of our HQ in Essendon Fields (VIC)
Other duties and responsibilities include but are not limited to:
- Design, build, deploy, and support modern workplace solutions across Microsoft 365, including SharePoint, Power Platform (Power Apps, Power Automate), Teams, and Dynamics, to digitise and automate business processes
- Deliver end‑to‑end project work (approximately 80% of the role), acting as the functional SME while collaborating with architects, security, cloud, data, and delivery teams
- Provide tier 1–2 support for existing M365 solutions and legacy applications, resolving complex issues and escalating where required (approximately 20% of the role)
- Engage with business stakeholders to gather requirements, define problems, document use cases, and translate needs into scalable, supportable solutions
- Contribute to platform roadmap planning, AI capability evaluation, and continuous improvement of productivity tools and practices
- Create documentation, training materials, and deliver adoption and change activities to enable effective use of modern workplace technologies across the business
Are you the one?
You are someone who enjoys improving how people work through technology and is curious about how digital tools can simplify business processes. You’re comfortable working in a fast‑moving environment where priorities can shift, and you’re able to balance independent problem‑solving with collaboration across teams.
The ideal candidate can demonstrate:
- Tertiary qualifications in IT or a related discipline preferred.
- Microsoft Certifications related to Microsoft 365 Business Applications
- A consultative approach to understanding business problems and designing fit‑for‑purpose solutions
- Experience delivering project work, ideally within a formal or hybrid delivery methodology
- Confidence supporting and training end users with varying levels of technical capability
- Strong written and verbal communication skills, with the ability to influence without authority
- Curiosity and willingness to explore new technologies, including AI capabilities
- The ability to balance project work with support responsibilities in a fast‑moving environment
Why join Linfox?
At Linfox, we are passionate about creating an inclusive and high-performing workplace where everyone can thrive. We welcome and encourage applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from diverse genders and identities.
Sounds like you? Please click the apply button to submit your application and resume.
We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.
Further information
You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
To find out more about opportunities at Linfox, visit www.linfox.com/careers
