Where will a career at Macquarie take you?

Service Associate

Support a highly successful and growing team in an ever evolving environment. 

You will join the broader Introducer Sales business, and more specifically the Service team, which is a centrally based team of service associates who support introducers and dealerships with their sales transactions across the various sales channels.

As a Service Associate you will use your exceptional communication skills to deliver superior service to external and internal stakeholders, manage inbound calls and email enquiries, provide advice and guidance regarding products and policies and continue to drive and own improvement initiatives to enhance the introducer experience.

Using your collaborative approach and ability to grasp the ‘big picture’, you will identify and execute innovative solutions to enhance the sales experience, ensuring you continue to deliver key initiatives by building productive working relationships within the team and other departments.

In return, we will enable you to develop your skills, as well as providing a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below

Banking and Financial Services comprises our retail banking and financial services businesses. The group operates predominantly in Australia and is organised into four business divisions: Personal Banking, Wealth Management, Business Banking and Macquarie Leasing. We provide personal banking, wealth management, business banking and vehicle and equipment leasing products and services to retail customers, advisers, brokers, dealer groups and businesses.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. 

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.