UToledo Careers

Title: Account Clerk 3

Department Org: Patient Financial Svcs - 108870

Employee Classification: B1 - Classif'd Full Time AFSCME HSC

Bargaining Unit: AFSCME HSC

Primary Location: HSC H

Shift:  1

Start Time:  800am   End Time:  430pm

Posted Salary: Starting at $16.68

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: False

Job Description:

To ensure the financial stability and lawfulness of the University of Toledo Medical Center by applying payments and contractual adjustments to patient accounts according to remittance advice accompanying the payment from all third party payers in compliance with Federal, State, local and private regulations. This position performs task of posting cash timely to the accounts receivable according to policies and procedures of The University of Toledo Medical Center.


• Read and interpret explanation of payment from the insurance provider to calculate the appropriate contractual adjustment and patient responsibility.

• Post insurance payments and contractual adjustments to the appropriate patient accounts in the STAR financial system in a timely and accurate manner via manual and electronic posting procedures.

• Process and post payer correspondence and EOP’s for zero payments due to deductable/coinsurance and denials.

• Review credit reports to resolve account credits according the UTMC policies and procedures.

• Responsible for obtaining missing detail from insurance providers for posting insurance payments

Minimum Qualifications:

• High school diploma or equivalent
• Two courses in college or high school accounting/medical insurance or 6 months Patient Financial Services experience
• Experience with applications of adding machine or calculator
• Data Entry experience required
• Excel experience required
• 6 months insurance experience required
• Ability to understand and calculate insurance contractual adjustments required
• Ability to understand and process insurance payment retractions required
• Experience posting insurance payments via Electronic Remittance Advise required
• Experience with Star Patient Accounting System preferred
• Knowledge of accounts receivable practices and procedures

Preferred Qualifications:

• Ability to positively interact with a diverse internal and external customer base
• Ability to resolve problems involving several variables
• Good verbal and written communication skills
• Absolute accuracy is required
• Must be dependable

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at  hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.