Director of Student Academic Affairs

Apply now Job no: 497262
Work type: Staff
Location: Grand Rapids, MI 49503
Categories: Administrative, Staff

Position Title: Director of Student Academic Affairs  
Location: Grand Rapids (Kendall)  
Department:

45000 - GR Campus Dean's Office

 
Advertised Salary: $75,000 - $85,000. Salary commensurate with education, experience, and other requirements.  
Benefits:

Comprehensive benefit package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.

Admin / Admin Temp Benefit Plans

 
FLSA: Exempt  
Temporary/Continuing:  Continuing  
Part-Time/Full-Time: Full-Time  
Union Group: N/A  
Term of Position: 12 Month  
At Will/Just Cause: At Will  
Summary of Position: The Director of Student Academic Affairs, as the chief retention officer for Ferris State University's Kendall College of Art and Design, will ensure effective performance of all administrative activities within the College associated with recruitment, admission matriculation, guidance, and graduation of students. The successful candidate will work with diverse students, faculty and staff; assess and evaluate student academic progress; plan, organize, and meet deadlines.
The anticipated start date for this position is September 2025, however, this is an estimated date and can be revised if needed. The candidate for this position must reside in Michigan after acceptance of employment.
 
Position Type: Staff  
Required Education: Master's degree in a relevant field.  
Required Work Experience: Three or more years of experience in a higher education supervisory or leadership role related to student academic affairs or support services.  
Required Licenses and Certifications:    
Physical Demands:
  • Office Environment
  • Bending
  • Moving
  • Reaching
  • Sitting
  • Twisting
  • Repetitive movement
  • Standing
 
Additional Education/Experiences to be Considered: Experience in academic advising, orientation, teaching and/or registration.
Demonstrated ability to make data-driven decisions.
Demonstrated ability for problem solving and conflict resolution.
Capacity to use relevant technology (e.g. software packages).
 
Essential Duties/Responsibilities: Oversee processes related to admission standards, enrollment, probation, dismissal, and graduation.
Coordination and support of advising processes within the college.
Serve on University and College Committees including but not limited to: DSAA Council & Academic Leadership Council.
Maintain the confidentiality of designated information.
Work with institutional research and other sources to develop relevant reports that will inform on student academic progress. (i.e.: enrollment, retention, persistence, graduation).
Liaise with Academic Affairs, EIO, Student Affairs, Student Financial Services, Financial Aid, Office of International Education, Admissions, and other colleges in the university.
Provide oversight and assurance of consistency for all KCAD representations related to off-campus programming (e.g., transfer guides, articulation agreements, curricular equivalencies, etc.)
Coordinate and supervise the registration process.
Work directly with students on academic concerns when warranted (e.g. advising related to specific situations such as probation, dismissal, appeals).
Coordinate/serve as Dean's designee for academic probation, dismissal, appeal, and reinstatement processes.
Ensure effective performance of all administrative activities within the college associated with recruitment, matriculation, guidance, registration / de-registration, students’ academic process, graduation, or other issues related to student enrollment (prospective, or on-going) on- and off-campus.
Coordinate and support College participation in recruitment activities.
Report to the Dean of Ferris State University's Kendall College of Art and Design.
Coordinate, participate in, create, support, and direct retention initiatives and activities.
Serve as chief retention officer for the college.
Coordinate the student complaint and appeal processes.
In conjunction with programs and departments, assure student academic support and advising are appropriate and consistent for all locations and delivery modes.
Coordinate and collaborate with the Director of Student Life and other staff engaged in student support services.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area.
 
Marginal Duties/Responsibilities:    
Skills and Abilities: Demonstrated successful experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.  
Required Documents:
  • Cover Letter
  • Resume
  • Unofficial Transcript 1
 
Optional Documents:    
Special Instructions to Applicants: Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Master's degree.
Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.
 
Initial Application Review Date:
August 25, 2025  
Open Until Position is Filled?: Yes  
Posting Close Date:
   
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.  
  Click here to learn more about working at FSU and KCAD.  
     

Advertised: Eastern Daylight Time
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