Senior Manager - Operations, Analytics and Business Improvement

Job No.: 694706

Location: Mulgrave

Employment Type: Full-time

Duration: 3-year fixed-term appointment

Remuneration: $191,131 pa Level 10A (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University

• Join our inclusive, collaborative community

• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

As the Senior Manager, Operations, Analytics and Business Improvement, you will be the driving force behind the operational, analytical and continuous improvement engine of the Talent, Reward and Mobility (TRM) Centre of Expertise. You’ll lead the teams and frameworks that keep our workforce and talent services running smoothly, efficiently and with a strong data‑led foundation.

In this role, you’ll shape enterprise workforce analytics, oversee multi‑functional operational teams, and drive major process, systems and service improvements. You’ll partner closely with COE leaders, HR Business Partners, Digital and Technology teams and key vendors to deliver a modern, integrated and high‑performing function.

Reporting to the Senior Director, Talent, Reward and Mobility, you'll lead a team of 13 staff and play a central role in strengthening service quality, operational maturity and insight‑driven decision‑making across the University.

About You

You’re an experienced operational leader who thrives in complex environments and knows how to bring clarity, structure and momentum to large‑scale HR functions. You combine strong analytical capability with the confidence to lead high‑performing teams and influence senior stakeholders. You’re skilled in simplifying and standardising processes, leveraging technology to improve service outcomes, and driving continuous improvement across diverse operational areas. 

Your commercial acumen and experience managing vendor relationships enable you to deliver value and strengthen service performance. With relevant qualifications and equivalent senior‑level experience in a large organisation, you bring the judgement, credibility and strategic mindset needed to shape a modern, data‑led and service‑oriented HR operating model. 

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here. 

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

To submit your CV and brief covering letter now, click the apply button below.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Enquiries: Ms Rita Newman, Director - Talent, Reward and Mobility, Rita.Newman@monash.edu   

Position Description:  Position Description - Senior Manager - Operations, Analytics and Business Improvement.pdf

Applications Close: Sunday 5th July 2026 at 11:55PM

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.