Police Communications Operator, 118460
Job no: 494711
Work type: Staff Full-time
Location: Pensacola - Main Campus
Categories: Staff, University Police
The University of West Florida is an Equal Opportunity/Access/Affirmative Action/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 1-850-474-2694 (voice) or 1-850-857-6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law.
Please review job requirements carefully. Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: https://careers.uwf.edu. For assistance contact UWF Human Resources at 850-474-2694 or firstname.lastname@example.org.
Employment based visa sponsorship will NOT be considered for this position.
|Position Title (Classification Title):||Police Communications Operator, 118460|
|Working Title:||Police Communications Operator|
|Job Summary:||This is work ensuring the security of the law enforcement officers and facilities through the use of a communication-situation center. Work includes providing non-sworn law enforcement support services and university main switchboard operation. Responsibilities focus on the successful operation of the bank of equipment necessary for an effective agency, including a police radio based station, campus-wide radio based station, Florida Crime Information Center/National Crime Information Center teletype terminal, Criminal Justice Network (internet based), telephone and radio recorder, system; fire, intrusion, hold-up security and blue-light alarm system, facsimile machine, PBX consoled, and operation of all types of computer systems in a police department communications center.|
|Minimum Qualifications:||A high school diploma and one year of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Proficiency in typing and State certification or ability to obtain certification within six months on the National Crime Information Center (NCIC)/Florida Crime Information Center (FCIC) computer system are required. Must have 232 hours of 911 dispatcher training and pass state issued certification exam within one year of employment or have previous dispatcher experience prior to April 2012 to substitute experience for training hours and pass state issued certification exam within one year of employment.|
|Position Qualifications:||Knowledge of correct spelling, punctuation and grammar usage. Must possess ability to relate to the public, and communicate verbally and in writing. Must possess ability to work in a confidential environment due to the sensitivity of information within the department. Must possess ability to follow written and oral instructions. Ability to speak clearly and interpret questions and answer those questions properly. Must possess the skills to use a computer.
Must obtain 911 police service telecommunicator certification within one year of employment per FSS 401.465.
|Preferred Qualifications||Experience operating and utilizing the following equipment in order to provide critical information to law enforcement officers, emergency personnel or similar: police radios or similar equipment; telephone/radio base stations; telephone/radio recording systems; alarm boards and/or computerized systems.
Experience coordinating information with surrounding law enforcement agencies and/or various other state and federal agencies.
Professional experience working with emergency situations.
Experience monitoring alarm systems and notifying personnel upon activation.
Experience with the Florida Crime Information Center/National Crime Information Center teletype terminal
Completed FCIC Full Access Basic Certification
Evidence of strong written and oral communication skills.
Experience working in a confidential environment.
Experience working with and assisting the public.
|Essential Functions / Job Duties:||
|Special Requirements or Considerations of the Job:||
This position is eligible for veteran's preference
This position requires fingerprinting
This position requires a criminal background screen
This position requires licensure, certification, or other described in the Special Instructions
|Number of Vacancies||1|
|Work Hours||7am - 7 pm; 7pm -7am; split shifts ( with a 4 hour shift to total 40 hour work week. UWF Police Department is open 24 hours a day, 365 days a year. Must be able to work nights, rotating shifts, weekends, holidays and overtime as needed.|
|Special Instructions to Applicants:||
Candidates must apply online through the University of West Florida website: https://careers.uwf.edu. Applicants are required to attach a resume, cover letter and contact information for three references. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850-474-2694 or email email@example.com.
This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Section 295.07, F.S.; applicants claiming preference are responsible for providing required documentation on or before the posting deadline date as such documentation is required for eligibility determination. Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. For information on obtaining a DD214, visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.
At the conclusion of this search, if a non-preference eligible applicant is appointed to the position and you are a preference-eligible applicant and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, a written complaint requesting an investigation may be submitted to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Blvd., Room 214, St. Petersburg, Florida 33708. Such complaint should be filed within 60 calendar days from the date that the notice the position has been filled is received by the applicant pursuant to Sections 120.569 and 120.57, F.S.
Prior to filing a complaint, it is the responsibility of the preference-eligible applicant to contact the designated Human Resources or other contact person at least one time after 45 days have passed from the final date for submitting an application or the interview date, whichever is later in time, if the applicant has not received notice of a hiring decision.