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Part-Time Operations Assistant


Apply now Job no: 502517
Position Type: Temporary
Location: San Francisco Campus
Categories: Regional Campuses

About Northeastern:

Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.

About the Opportunity:

Northeastern University – San Francisco is hiring a part-time Operations Assistant at its WeWork location in the Financial District for the spring semester. Those with schedule flexibility are strongly encouraged to apply.

Description:

  • This is a part-time/temporary position at $18 an hour with a minimum of 15-20 hours required per week. The position is from January - April 2020 with the possibility of an extension.
  • Shifts include some weekdays between the hours of 5:00 pm – 10:00 pm, and every other Saturday between 9:00 am – 1:00 pm with the ability to flex to accommodate additional/other hours as needed.
  • Reports to the Assistant Director of West Coast Development and Operations
  • This position ensures that students and faculty are appropriately set up to conduct classes. It responds to requests from current and prospective students, professors, and event attendees, and follows up with them to ensure satisfaction, all while approaching each encounter in a courteous and service-oriented manner.

Responsibilities:

This position will be responsible for supporting campus operations, which will include:

  • Staffing the campus for class sessions outside of standard business hours
  • Providing customer service and answering questions of students and professors, which may include troubleshooting technical issues and assisting with classroom technology
  • Assisting with room setup, breakdown, and reconfiguration as needed
  • Acting as a liaison and providing hospitality to incoming visitors which could include students and staff from other locations, business partners, and prospective students.
  • Assisting with student orientations
  • Assisting with campus events as needed
  • Completing administrative duties; including but not limited to assisting faculty with printing handouts, organizing marketing materials, maintaining the campus areas in a clean and stocked manner, etc.
  • Special projects as assigned

Qualifications:

The ideal candidate will have at least two years of professional office experience, preferably in higher education. The successful candidate will have outstanding customer service and communication skills and be proficient in the Microsoft Office Suite — with a good working knowledge of word processing and spreadsheets. Detail oriented with a focus on quality and accuracy is desired. Must be able to learn quickly in a technical environment and operate video conferencing equipment, printers, copiers and computers. It is essential to have good interpersonal skills and enjoy communicating with a diverse community. Flexibility, a positive attitude, commitment to excellence, and the ability to work independently as well as in a team environment is vital.

Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

Advertised: Pacific Standard Time
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