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Senior High Performance Computing (HPC) System Administrator Boston Main Campus
The Research Computing (RC) team at Northeastern University (NU) seeks a motivated, self-starting individual to be a member of our dynamic team as a Senior HPC Systems Administrator. The successful candidate will help lead the administration, development, and expansion of both the Discovery cluster, as well as the full RC environment (VMs, storage, software, etc), within the RC team. As the Senior HPC Systems Administrator, your primary objective will be to monitor, maintain, secure, develop, and promote RC systems and solutions for faculty research and teaching. You will assist research groups in taking full advantage of Discovery, NU’s 1,000+ node HPC cluster installed at the Massachusetts Green High Performance Computing Center. You will work closely with the RC team to develop a long-term strategy for the NU research enterprise, with a focus on minimizing risk and maximizing efficient utilization. In addition, you will help ensure researchers needs are met, and develop new and novel solutions to support research and teaching, as they pertain to RC systems and solutions.
Salesforce Administrator Boston Main Campus
The division of Information Technology Services is currently seeking a talented individual to fill the role of Salesforce Administrator. The Salesforce Administrator’s primary responsibility will be to help maintain and drive enhancements to our platform. The candidate must have hands-on administration and configuration skills with the latest releases, the ability to handle first-level user support/training requests, and experience designing advanced reports and dashboards. The Salesforce Administrator is responsible for the overall administration and assistance with the CRM and third party applications. The Salesforce Administrator will work closely with members of the Enterprise Application Development team and others within ITS. To ensure that essential services are provided to the university community, the employee will be required to work outside their regular working hours as needed.
Service Desk Analyst Boston Main Campus
The Division of Information Technology Services is currently seeking a talented individual to fill the role of Service Desk Analyst. As part of the customer services team, the service desk analyst will provide support in-person, electronically, or by phone, training, and technology consultation to faculty, staff students and partners relating to effective use of technologies at Northeastern, including computer, audiovisual, mobility, telephony, network connectivity, and various software applications.
Administrative Officer Boston Main Campus
The Division of Information Technology Services (ITS) is currently seeking a talented individual to fill the role of Administrative Officer. The Administrative Officer provides high-level functions and support to multiple AVP’s and ITS staff by executing a variety of time-sensitive and complex responsibilities. The Administrative Officer will serve as a lead on the team in planning, coordination and implementation of team activities developing effective systems that align the administrative support team with ITS organizational needs. S/he must be extremely proactive in foreseeing and taking action on high-level administrative needs and must provide outstanding customer service. This position requires a personable, energetic individual with excellent organization and communication skills.