Job Title

Assistant Director, Black Student Academic Success

Classification

Student Services Professional IV

AutoReqId

544081

Department

Black Student Academic Success

Division

Provost/Vice President, Academic Affairs

Salary Range

Classification Range $6,019 - $8,585 per month

(Hiring range depending on qualifications, not anticipated to exceed $6,019 - $6,660 per month)

Appointment Type

Ongoing     

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM; Occasional early morning, evening and/or weekend hours.

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

The Office of the Provost and Vice President for Academic Affairs plans and manages all academic and instructional resources that support the teaching, scholarship, and research mission of Cal State Fullerton. The office strives to serve as a central resource for the campus community, ensuring quality academic programming and fostering partnerships with both internal and external stakeholders to promote and support faculty and student success. The Office of the Provost achieves this by empowering faculty, staff, administrators, and students with the knowledge and support necessary so that we can each carry out our individual roles in fulfilling our university’s mission. We seek an exceptional individual to join our Black Student Academic Success team as the Assistant Director, Black Student Academic Success (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Reporting to the Executive Director, Black Student Academic Success, the Assistant Director, Black Student Academic Success provides holistic support and guidance to Black/African American students at California State University, Fullerton by focusing on academic achievement, personal development, and retention. This role involves creating a welcoming environment that fosters belonging and provides support services for Black/African American students through case management towards graduation, fosters belonging and promotes student success through individualized coaching, developing workshops, trainings, and events, and coordinating centralized assessment of student success initiatives geared towards closing equity gaps and addressing campus climate and community-building initiatives.

The Assistant Director utilizes data to develop and assess tailored Black/African American student retention, academic success, basic needs, and services and programs in partnership with the coordinator for the African American Resource Center (AARC). Connects Black/African American students to appropriate programs and services both on campus and off-campus to best assist them with issues affecting their retention, success, basic needs, safety, and wellbeing. Work in collaboration with the Assistant Director of Black Student Academic Advising Programs and help students navigate college systems. Provide case management to students to improve their attendance, behavior, and grades. Develop programs and services to support students and foster a sense of belonging. Encourage students' personal, social, and educational development. Supports student outreach, recruitment, career, retention, completion, and transfer efforts, in collaboration with other campus partners, with a special focus on Black/African Americans. Lead, mentor, and evaluate student interns, workers, and volunteers. Performs other duties as assigned.

Diversity Statement

A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What diversity means to you

• A description of your experiences with a diverse range of individuals

• A description of how issues of diversity have impacted you personally or professionally

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.

General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals.  Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Master's degree in education, counseling, psychology, sociology, or closely related field. Two (2) years of experience working with the Black/African American community. Two (2) years of experience working in academic advising, retention, education, student services and success, non-profit, community organizing, mental health, or related field.

Knowledge and understanding of Black/African American student experience in higher education, as well as knowledge of broader diversity in higher education and the ability to address these issues through retention programs and activities. Knowledge of student retention strategies and services for Black/African American students. Knowledge and understanding specifically of emerging challenges, trends, and concerns within the Black/African American community. Experience with crisis intervention, conflict resolution, and responding to emergent needs. Ability to promote, organize and facilitate group meetings. Ability to effectively prioritize multiple work priorities and organize various projects and to follow safety and confidentiality protocols. Experience in creating, implementing, facilitating, and publicizing events for both student and employee stakeholders. Excellent cultural competency skills to engage with individuals from diverse socioeconomic and cultural backgrounds. Demonstrated experience with college students in program leadership and professional development. Demonstrated skills in web marketing, design, and social media interactions. Excellent initiative, organization, attention to detail, resourcefulness and problem-solving. Excellent interpersonal communications skills. Ability to learn policies and procedures from both verbal and written sources; ability to apply and explain office policies and procedures with consistency. Knowledge and experience using standard office computer applications such as Microsoft Email and Calendars, Word, Excel, database software. Ability to prepare various documents including operations manuals and procedures, program and activity schedules, proposals, and monitor budgets.

Effectively promote and facilitate retention services, workshops, events, and services for Black/African American students. Effectively address and resolve conflict. Effectively assist the supervising manager in assessing the semester and annual goals for the Black Titan Success team Effectively hire, train and lead student workers and hourly staff. Ensure effective customer service and follow up with student referrals. Communicate with students, instructors, and staff in a timely manner. Communicate effectively, orally, and in writing. Maintain and develop effective relationships with community partners. Use general office software and equipment to develop training materials, generate reports, aggregate data. Communicate and collaborate with campus partners. Experience selecting, training, and leading hourly staff. Knowledge and understanding of Black/African American student experience in higher education, as well as knowledge of broader diversity in higher education and the ability to address these issues through retention programs and activities. Knowledge of student retention strategies and services for Black/African American students. Knowledge and understanding specifically of emerging challenges, trends, and concerns within the Black/African American community. Experience with crisis intervention, conflict resolution, and responding to emergent needs. Ability to promote, organize and facilitate group meetings. Ability to effectively prioritize multiple work priorities and organize various projects and to follow safety and confidentiality protocols. Experience in creating, implementing, facilitating, and publicizing events for both student and employee stakeholders. Excellent cultural competency skills to engage with individuals from diverse socioeconomic and cultural backgrounds. Demonstrated experience with college students in program leadership and professional development. Demonstrated skills in web marketing, design, and social media interactions. Excellent initiative, organization, attention to detail, resourcefulness and problem-solving. Excellent interpersonal communications skills. Ability to learn policies and procedures from both verbal and written sources; ability to apply and explain office policies and procedures with consistency. Knowledge and experience using standard office computer applications such as Microsoft Email and Calendars, Word, Excel, database software. Ability to prepare various documents including operations manuals and procedures, program and activity schedules, proposals, and monitor budgets.

License/Certifications

A Valid California Driver's License.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).