KinCare Careers

At KinCare we have been putting customers at the heart of everything we do for 25 years.
If you would like to join a team of passionate and dedicated people, who improve people's lives daily, let us know.

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Administration Support

Administration Coordinator

Apply now Job no: 496299
Work type: Part-Time Fixed Term
Location: VIC - Melbourne South, VIC - Melbourne East, VIC - All
Categories: General Administration

  • Do work that matters, make a positive difference in your community
  • Join a dynamic team in a successful and growing company
  • 12 month fixed term contract, working a 9 day fortnight

We are seeking a candidate with customer service and administration experience to support our program coordination team, who look after a portfolio of in-home aged care (CHSP) customers.

The Coordinators engage with our customers over the phone to conduct assessments, source domestic service assistance and other types of personal care, and coordinate programs and social outings.  

They liaise with internal stakeholders to ensure that customer's care plans and services are followed timely and accurately, and troubleshoot any issues and find solutions to unexpected challenges that arise.

You will undertake activities including the above as well as have responsibility for other administration tasks in our Notting Hill office in this 12 month maternity leave cover role, working a 9 day fortnight.

Skills and experience required:

  • Previous customer service and coordination experience
  • Excellent communication, interpersonal and influencing skills
  • Friendly, warm and clear phone manner with ability to remain calm under pressure
  • Positive problem-solver with a passion for helping people
  • Strong attention to detail, time management and prioritisation skills
  • Experience using a customer database or online CRM tool

To apply, please click on the Apply button and complete the application process. We will be in touch with shortlisted applicants. Our positions are subject to mandatory police checks. 

Further information about KinCare can be obtained by visiting: www.kincare.com.au

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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