Apply now Job no: 495662
Work type: Full-Time Permanent
Location: VIC - All
Categories: Rostering, Scheduling
At KinCare, we have been putting customers at the heart of everything we do for over 25 years, providing aged, disability and health services in people's homes across Australia. With a passionate team and a comprehensive range of in-home services, we create innovative and personalised solutions that help our customers to live independently for longer.
Based in our Notting Hill office, this role is responsible for proactively scheduling and allocating our field staff to the right customer within allocated regions. Our Rosterers are problem-solving ninjas who take a commercial view, looking at route efficiencies, kilometers traveled, outsourcing levels while balancing the needs of our customers cultural and lifestyle preferences. You will work with other members of the team to develop and execute efficient schedules, ensuring schedules for the future while balancing costs. This is a permanent full-time position working Monday to Friday.
Customer service is at the center of what we do, so you'll be comfortable communicating with internal and external customers for any ad-hoc or reactive schedule changes.
Experience in staff rostering, allocation, scheduling, logistics or fleet management, preferably within a service delivery environment
Previous experience producing forecasts and schedules in a fast-paced multi-site environment.
Demonstrated ability to engage with internal and external stakeholders
Excellent communication skills, an ability to work under pressure and the ability to remain calm and professional at all times.
Knowledge and experience with Scheduling and/or demand planning systems (Click/Salesforce desirable but not essential).
We are looking for resilient individuals, who eagerly welcome change and keen to help us improve as an organization
KinCare requires its staff to be honest, trustworthy, reliable and fit to perform their roles safely. Some roles are also subject to mandatory police checks.
Further information about KinCare can be obtained by visiting:
Advertised: AUS Eastern Daylight Time 09 Oct 2018
Applications close: AUS Eastern Daylight Time
07 Nov 2018
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