The Position

• Work as the manager on duty overseeing all lounge operations during your shift for a prestigious five-star airline, globally recognized for its luxury and excellence in service.
• Take ownership of service delivery standards within the lounge, ensuring all guest experiences align with the high expectations of the premium brand we proudly represent.
• Report directly to the Assistant Lounge Manager, assisting with key responsibilities such as staff rostering, team training, and participating in the recruitment and interviewing of potential new team members.
• Build and maintain strong relationships with our airline clients, working collaboratively to ensure smooth operations and a consistently high standard of service.

The Person

• Own reliable transport is preferred 
• Excellent attention to detail and a commitment to high standards
• Punctual, reliable and trustworthy
• Safety mindset
• Well-groomed and professional in appearance.
• Contribute to the team with strong communication skills, high energy and a goal oriented focus