The successful Site Manager will have the ability and know-how to take ownership of all aspects of the site and hit the ground running. The successful candidate will be a natural leader with well-rounded hospitality experience and the capacity to manage all aspects of the site; including and not limited to Boardroom, Pantry, Reception and Events services. Apart from this they must be skilled at building good client relationships working together with a one-team approach.

Key Duties;

• Oversee the day-to-day operations of Boardroom, Reception and Pantry services in a busy corporate environment
• Fostering a high performance culture through continuous improvement from quality of service, innovation of food delivery and concepts
• Be responsible for the delivery of exceptional food
• Contribute to the development and implementation of strategic plans to achieve ongoing continuous improvements
• Liaise with the clients locally and globally regularly, to ensure we are providing consistent service at the highest standard
• Hands-on role at operational level to ensure smooth running of site
• Manage HR related functions - recruitment, staff induction, employee relations, performance management, training and development
• Compliance and reporting – includes and not limited to; weekly financial tracking, HSE audits, budgets, client reporting requirements and other adhoc administrative and reporting requests
• Maintain excellence in food and service standards to ensure at all times a high level of customer satisfaction
• Promote and support a great safety culture
• Coordinate all event services as required such as arranging and organising the event from initial booking to service delivery
• Maintain and apply knowledge of food safety principles and ensure allergen and dietary requirements are handled in accordance to food safety protocols
• Monitor and adhere to the Covid Safety protocols ensuring the site stays as a safe work zone

The Person;

• Proven relationship management skills with clear confidence communicating to clients and peers on all levels; local and global stakeholders, Compass Group stakeholders, and most importantly the on-site clients
• Proven history of financial focus to reduce costs and drive profit margin
• Will have commercial acumen/ability to report on and manage a budget
• Exceptional customer service skills and a passion for quality
• Excellent time management, organisational skills and great work ethic
• Natural leader with experience leading a small to medium sized team including; recruiting, performance management, rostering, budgets
• Minimum 4 years working in a corporate catering environment, with minimum 2 years’ management experience essential
• Retail experience desirable, good understanding of retail operation and concepts
• Good project management skills

The Benefits

We place great importance on being an employer of choice and offer excellent career opportunities including internal transfers; ongoing training and development including apprenticeships & traineeships; recognition programs including awards, long service and team event days; site based benefits; and company discounts.

So if you are looking for the opportunity to achieve your full potential in a team that is focused on great people and great service we'd love to hear from you. Click APPLY NOW!