Why North Memorial Health?

At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

Designs, plans, manages, evaluates and improves operational effectiveness within the assigned scope of responsibility. Exercises leadership and advocates in a positive manner for customers and families, staff, services, and enterprise goals and objectives. Accomplishes strategic, financial, clinical and operational objectives by forecasting requirements, preparing budgets, aligning resources, analyzing variances, and implementing corrective actions. Ensures compliance with safety and regulatory guidelines and professional practice standards. Designs, implements, evaluates and continuously improves key processes within the department or service, across the organization, and with affiliates and partners. Develops, monitors, and reports key indicators for quality, productivity, and resource management. Maintains customer-focused team-centered service delivery to ensure that customers and families receive compassionate, remarkable care. Designs and maintains open and accessible systems to ensure regular communications and effective and timely problem and conflict resolution. Maintains processes to ensure efficient and effective recruitment, on-boarding, training, performance evaluation, and ongoing development of staff. Promotes staff engagement and identifies, mentors, and advances those with leadership skills and potential.

Requirements

Education

• Bachelor's degree required. Master's degree preferred.   

Experience

Experience
• Minimum of five (5) years progressive leadership experience in a multispecialty clinic setting required. Preferred experience in identified area of focus i.e. hospice, primary care clinics or specialty clinics.

Knowledge, Skills and Abilities
• Knowledge of changing state and national health care trends.
• Demonstrated total quality management, leadership, communication, data analytic, organizational and management skills.
  

Licensure/Certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.